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Posted 10/4/2007 5:01:03 PM
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Last Login: 6/19/2008 12:21:17 PM
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Thanks for the feedback. Let me know if it happens again.

Keith Franklin
Post #31909
Posted 10/26/2007 9:42:19 AM
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Last Login: 10/26/2007 9:27:11 AM
Posts: 2, Visits: 4
I am experiencing this problem again. Answers to your questions are below.

Some questions:

1. Are you syncing or not? If so, which kind -- NewsGator or .Mac/FTP?

Not syncing

2. Are you always using an external browser, or does the problem also appear when opening in NetNewsWire's browser?

The problem is in NetNewsWires browser. The URLs open fine in FireFox.

3. How are the pages being opened -- right-arrow, return, click on link in description view, toolbar button, or...?

Clicking on the link in the RSS feed. The feed works fine. It is opening the links in the NetNewsWire browser that is the problem.

4. Does it clear up the problem if you: 1) unsubscribes from one of the not-working feeds, then 2) re-subscribe to that feed? (In other words, it could have been a temporary glitch in the NYT feeds.)

See question 3. My most recent problem with this was a link to a Times article from a different RSS feed, but the problem exists with the links in the Times feed too.

Error message follows:

Error: ‘timed out’
NetNewsWire can’t open the page ‘http://www.nytimes.com/2007/10/25/technology/circuits/25pogue-email.html?ex=1351051200&en=87ebad01dd8f9803&ei=5124&partner=permalink&exprod=permalink’ because of an error: timed out.

Fancy Debug Info™

Domain: NSURLErrorDomain
Code: -1001
localizedDescription: timed out
localizedFailureReason:
localizedRecoverySuggestion:
localizedRecoveryOptions: ()
recoveryAttempter:
userInfo: {
NSErrorFailingURLKey = http://www.nytimes.com/2007/10/25/technology/circuits/25pogue-email.html?ex=1351051200&en=87ebad01dd8f9803&ei=5124&partner=permalink&exprod=permalink;
NSErrorFailingURLStringKey = "http://www.nytimes.com/2007/10/25/technology/circuits/25pogue-email.html?ex=1351051200&en=87ebad01dd8f9803&ei=5124&partner=permalink&exprod=permalink";
NSLocalizedDescription = "timed out";
}

Post #32584
Posted 10/29/2007 4:21:01 PM
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Last Login: 6/19/2008 12:21:17 PM
Posts: 1,095, Visits: 1,551
This may be a problem with self-signed certificates. Please see this Knowledge Base for more information: http://newsgator.mykbpro.com/Article_48484.aspx

Keith Franklin
Post #32649
Posted 3/25/2008 9:27:16 AM
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Last Login: 3/25/2008 9:25:52 AM
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I've started having the same (or similar) problem with NY Times links in NewsGator Online, and the RSS feed at:
http://www.nytimes.com/services/xml/rss/nyt/HomePage.xml

When I select the NYT feed, it shows me the headlines as normal. However, if I click on a link for a story, the frame with the headlines just goes blank, and no pop-ups open (even though I've enabled them). What's more, if I then select other feeds at left that have previously worked fine, the frame stays blank, and no headlines are shown. I have to refresh the whole page before I can see headlines again.

* I'm using Firefox 2.0.0.12. The problem doesn't happen in MSIE.

* I've tried copying the link from the headline, and pasting it into the address (URL) box to access the article directly, and it works fine. Only when clicking on the link from Newsgator Online does it have the problem.

* Using the SplitLink Firefox add-in, I have the link open only the part of the URL before the "?", leaving off the rest. That works fine.

Wild guess: Is the NYT site screwing things up by trying to break out of the frame? For example, this is in http://graphics8.nytimes.com/js/common.js

if (window.self != window.top) {
top.location.replace(window.location.pathname);

Though that still doesn't explain why a new window for the article doesn't pop up.

Post #38144
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