Outlook crashes with Avast AntiVirus running

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Outlook crashes with Avast AntiVirus running Expand / Collapse
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Posted 4/20/2008 11:36:01 AM
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I have to disable all the providers on my Avast AntiVirus program or Outlook crashes shortly after loading. NG displays the opening help screen and that's about it. How do I get around this?

Bryan
Post #38969
Posted 4/21/2008 9:19:20 AM
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I've never used Avast anti-virus so I can't be much help here.

Has anyone else ever used Avast?


Nick Harris
NewsGator Technologies
Post #38995
Posted 4/21/2008 11:07:08 AM
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Well there is definitely a conflict and the behavior is consistent. I've narrowed it down to the Outlook/Exchange provider (obvious I know). There is no error message. Outlook just shuts down.
Post #39007
Posted 4/21/2008 11:53:58 AM
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If you send in your diagnostic information, I can look at the log and see if there is anything in there that might be helpful.

Start > Programs > NewsGator > Inbox > Submit NewsGator Inbox Diagnostics Report


Nick Harris
NewsGator Technologies
Post #39009
Posted 4/21/2008 12:48:50 PM
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Done. btw, works fine with AVG antivirus, just not Avast.
Post #39017
Posted 4/28/2008 4:27:31 PM
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Any progress on this? I sent in that info. Did you get it?
Post #39242
Posted 4/28/2008 7:13:20 PM
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I have not. Please be sure to reference this forum thread.

Nick Harris
NewsGator Technologies
Post #39246
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