Feeds not updating

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Posted 5/14/2008 8:50:51 AM
Rockstar

Rockstar

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have it too.

i think we appreciate, if there was a post on the forum and the support blog to say ngo service is down.
it's a little communication which helps a lot to be appreciated by clients.

thanks for the work and taking ngo up

[update] oups. thanks keith to acknowledge the problem
Post #39663
Posted 5/14/2008 9:03:20 AM
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Yup, thanks for the update. Glad the issue has been noticed and work is being done on it. I think I could have jinxed it. I started a new, extremely dull job today, so I really needed my feeds. :/

Where is this status blog I've heard mentioned? I can't find a link to it anywhere.
Post #39666
Posted 5/14/2008 9:10:22 AM
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Thank you for your patience. You should now be seeing updates for higher-priority feeds. The servers will cycle through all of the feeds over the next few hours and everything should be back to normal soon.

Keith Franklin
Post #39668
Posted 5/14/2008 9:12:59 AM
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... You should now be seeing updates for higher-priority feeds.


Great. It's as if somebody stepped-off the hose! Thanks. My tedious work-day is saved.

What makes a certain feed 'higher-priority' I wonder?
Post #39671
Posted 5/14/2008 9:41:09 AM
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In this article, our CTO Greg Reinacker outlines how we determine the update retrieval rate for a given feed, and how we handle feed errors.

Keith Franklin
Post #39677
Posted 5/16/2008 10:13:42 AM
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http://ditrader.di.se/News/rss.aspx - a popular Swedish newspaper - har not been updated since May 13. The feed works fine in Internet Explorer and Outlook.

Anything I can do myself to fix the problem?

//Anders

Post #39745
Posted 5/16/2008 10:58:53 AM
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It was showing an internal error. I cleared the error and refreshed manually. It looks to be up to date now.

Keith Franklin
Post #39748
Posted 6/7/2008 1:54:02 AM
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This feed has not been updating for 2 weeks. I verified that it is up-to-date outside of Newsgator/Feeddemon. Please fix.

http://revision3.com/trs/feed/quicktime-high-definition
Post #40378
Posted 6/7/2008 6:18:46 AM


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badamson (6/7/2008)
This feed has not been updating for 2 weeks. I verified that it is up-to-date outside of Newsgator/Feeddemon. Please fix.

http://revision3.com/trs/feed/quicktime-high-definition


Have you followed the steps in the "Have you noticed a feed has not been updating as you expect" thread that's pinned at the top of the forum?


critter42

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Note: I am not employed by NewsGator Technologies in any capacity
Post #40381