|
|
|
Forum Member
Group: Forum Members
Last Login: 6/18/2008 10:53:45 PM
Posts: 15,
Visits: 16
|
|
Keith Franklin (5/15/2008)
Honestly, it doesn't matter where the post is. None of the feeds indexed by our servers was receiving updates during the outage. I posted here in the forums as soon as I found out about the problem. It would have been at the same time, no matter where the post appeared.
I strongly disagree with your reasoning. People rely on your services (e.g. I use them to monitor an error feed generated by our own web application), and as such there is a need for a low-noise channel to notify your users of outages (both planned and unplanned). This forum is not suitable—it is very high noise, and the vast majority of your users do not have time to actively monitor it.
A dedicated (and, ideally, semi-automated) feed for service interruption notices would enable users to find out as soon as you do—not as soon as they notice something is wrong, waste time diagnosing possible problems within their own systems and within the originating feed(s), and then finally trawling this noisy forum for answers.
Obviously, it wouldn’t make sense to subscribe to such a feed via NewsGator’s own feed delivery services. I would subscribe to it directly, or use a 3rd party service to receive posts to that feed as email or even SMS notifications.
|
|
|
|
|
Forum Deity
Group: Forum Members
Last Login: 6/19/2008 12:21:17 PM
Posts: 1,095,
Visits: 1,551
|
|
You'll find duplicate announcements here in the future.
Keith Franklin
|
|
|
|
|
Forum Member
Group: Forum Members
Last Login: 6/18/2008 10:53:45 PM
Posts: 15,
Visits: 16
|
|
|
|
|
|
Forum Member
Group: Forum Members
Last Login: 5/27/2008 1:02:17 PM
Posts: 28,
Visits: 53
|
|
That's much better, Keith. Thanks.
--
Dan
|
|
|
|