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Forum Member
Group: Forum Members
Last Login: 9/10/2008 4:26:05 PM
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| It's just the generic Windows XP application crash message, with an offer to send the crash report to Microsoft. Except it can't send it. I doubt it would be very helpful. Still want it?
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john faughnan
jfaughnan@spamcop.net
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Forum Member
Group: Forum Members
Last Login: 9/10/2008 4:26:05 PM
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| I replied to this, but don't see my reply. I probably did something wrong. The dialog is a routine XP crash notification with the usual request to sumbit the error report to Microsoft. In addition to some interaction between Communicator 2007 and Newsgator Add-Ins I would wonder about an interaction with our corporate Connected TLM backup (runs nightly and backs up Outlook), Windows Search 4.0 (indexes Outlook, includes a toolbar) or even the HP configuration management software we run. Unfortunately the modern managed corporate windows laptop is a minefield. I'd guess crash logs of newsgator would be of most use to you. Let me know how to help. If you'd like to contact me directly please use jfaughnan@spamcop.net. The email I used for forum registration is my usual spam box at yahoo and I check it only once a month.
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john faughnan
jfaughnan@spamcop.net
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NewsGator
Group: Administrators
Last Login: Today @ 2:04:05 PM
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Unfortunatly crashes like that happen outside of Inbox and therefore don't get logged in the Inbox log. We can give it a shot though. Go to Start > Programs > NewsGator > Inbox > Submit NewsGator Inbox Diagnostics Report. Send the email that gets generated.
Nick Harris
NewsGator Technologies
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Forum Member
Group: Forum Members
Last Login: 9/10/2008 4:26:05 PM
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| I've submitted the report, Attn you with URL of this threat. It's quite a report! Please email your findings to me at jfaughnan@spamcop.net. We're evaluating Newsgater for use in our corporate environment (can't use IE 7 or Outlook 2007!) and we can't use it until we can get rid of the nightly Outlook 2003 crashes. Thanks! PS. Spamcop.net is my personal email, not my corporate email
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john faughnan
jfaughnan@spamcop.net
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Forum Member
Group: Forum Members
Last Login: 9/10/2008 4:26:05 PM
Posts: 5,
Visits: 7
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| I haven't had the obvious night time crash since installing the latest pre-release build, but I've also been out of the office a few times so the environment differs. I do suspect a problem with our corporate Connected TLM Backup -- maybe XP blocks access to Outlook while the backup runs and Newsgator doesn't care for that. PS. The It's quite a threat in my prior post is a typo. I think I meant something like "it's quite a thread".
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john faughnan
jfaughnan@spamcop.net
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