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Forum Member
Group: Forum Members
Last Login: 9/22/2008 2:47:34 PM
Posts: 4,
Visits: 15
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I get this:
# NewsGator via http: Passed
# External site: Passed
# NewsGator via http with SOAP: Failed
Status code: 407 Unknown
Download Error: Domain: unknown Type: error code: 0 URL: http://services.newsgator.com/ngws/ClientProductInfo.asmx
# NewsGator via https with SOAP: Failed
Status code: -1 Unknown
Download Error: Domain: HTTP error Type: error code: -2097 URL: https://services.newsgator.com/ngws/ClientProductInfo.asmx
# NewsGator via http with SOAP and login: Failed
Status code: 407 Unknown
Download Error: Domain: unknown Type: error code: 0 URL: http://services.newsgator.com/ngws/svc/Location.asmx
# NewsGator via https with SOAP and login: Failed
Status code: -1 Unknown
Download Error: Domain: HTTP error Type: error code: -2097 URL: https://services.newsgator.com/ngws/svc/Location.asmx
# NewsGator via https: Passed
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NewsGator
Group: Administrators
Last Login: Today @ 11:17:48 AM
Posts: 1,018,
Visits: 1,928
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| The 407 code means that you have an authenticating proxy. What version of NetNewsWire and what version of Mac OS X are you running?
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Forum Member
Group: Forum Members
Last Login: 9/22/2008 2:47:34 PM
Posts: 4,
Visits: 15
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NetNewsWire version: 3.1.7 [i.e. the latest version]
System: OSX 10.4.11
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NewsGator
Group: Administrators
Last Login: Today @ 11:17:48 AM
Posts: 1,018,
Visits: 1,928
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| Do you have access to a system running 10.5.x on the same network? If it works correctly in 10.5.x, but not on 10.4.11, that would be important data.
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Forum Member
Group: Forum Members
Last Login: 9/22/2008 2:47:34 PM
Posts: 4,
Visits: 15
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Brent Simmons (9/15/2008)
Do you have access to a system running 10.5.x on the same network? If it works correctly in 10.5.x, but not on 10.4.11, that would be important data.
I don't know. This is my work computer and it's a large company. As I said, News Fire works OK.
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NewsGator
Group: Administrators
Last Login: Today @ 10:04:28 AM
Posts: 2,262,
Visits: 54,119
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The fact that News Fire works doesn't really help us until we know what is causing the problem... It's kind of like saying my car is broken but my friends car works - it doesn't tell me why your won't run 
Jonathon McDougall
NewsGator Support
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Forum Member
Group: Forum Members
Last Login: 9/22/2008 11:22:25 AM
Posts: 5,
Visits: 9
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| Any idea what my 403 error might mean and how to fix it?
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Rockstar
Group: Moderators
Last Login: Yesterday @ 10:13:42 PM
Posts: 462,
Visits: 885
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403 means "sorry, you are not allowed to access this"
Maybe the proxy is denying access to http://services.newsgator.com? That would explain why NewsFire works, I'm sure NNW would work too if you disabled synchronising to NewsGator.
Please note that I am not actually employed by NewsGator, and my opinions should not be taken as their official stance on any matter. I'm just a happy FD user (since pre-1.0 alpha in 2003) helping out where I can.
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NewsGator
Group: Administrators
Last Login: Today @ 11:17:48 AM
Posts: 1,018,
Visits: 1,928
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| I suppose it could just be a username and/or password error. Have you double-checked that these are correct?
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