All my feeds have gone today! Back to default. Any retrieval ideas please?

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All my feeds have gone today! Back to default. Any retrieval ideas please? Expand / Collapse
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Posted 9/30/2008 1:20:21 AM
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Last Login: 9/30/2008 1:13:42 AM
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I opened my NetNewsWire today to find that every feed and category I'd added, all clippings, flags, the lot... all gone and the app has defaulted to its original start up settings. I have no sync with the online site (but will now). If anyone has any ideas how I can dig out these deleted settings and reinstate them or read them from old prefs files, please let me know. I've lot a lot of past effort. Thanks.
Post #43335
Posted 9/30/2008 9:46:33 AM
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Last Login: 9/30/2008 11:14:48 AM
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This happened to me too yesterday afternoon. I have no idea how to restore, and if I can't restore I'm leaving NetNewsWire for Google Reader or Bloglines. I had a different problem with NetNewsWire less than two weeks ago, and there used to be a working support email address.

Now the support email address says they no longer support email tech support and to use the forums. I hope someone from NewsGator actually does moderate these forums and can help us


Elisa Camahort Page
BlogHer Inc
Post #43341
Posted 9/30/2008 11:02:10 AM
NewsGator

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Group: Administrators
Last Login: Today @ 10:04:28 AM
Posts: 2,262, Visits: 54,119
Try this KB article.


Jonathon McDougall
NewsGator Support
Post #43344
Posted 9/30/2008 11:19:41 AM
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Yup, that worked, although the latest backup was 6 days old, so I'm sure I lost a few feeds, but thanks goodness I did get 250 back! Thanks!!

Elisa Camahort Page
BlogHer Inc
Post #43347
Posted 9/30/2008 7:53:08 PM
Rockstar

Rockstar

Group: Moderators
Last Login: Yesterday @ 10:13:42 PM
Posts: 462, Visits: 885
If you have a Time Machine backup, you could just restore the file from there instead


Please note that I am not actually employed by NewsGator, and my opinions should not be taken as their official stance on any matter. I'm just a happy FD user (since pre-1.0 alpha in 2003) helping out where I can.
Post #43367
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