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RE: NewsGator Inbox 3.0 / Windows XP SP2 / Office 2003 - Won't start

Nick Harris — Mon, 28 Apr 2008 09:20:27 GMT

Make sure Outlook.exe is not running (use TaskManager to kill any processes) then restart Outlook.

2.6.9 no longer requires a license key to install, but you do need an active NewsGator Online account.

RE: NewsGator Inbox 3.0 / Windows XP SP2 / Office 2003 - Won't start

zimmy6996 — Fri, 25 Apr 2008 10:12:00 GMT

NewsGator installation report:

.NET Framework versions installed
v1.0.3705
v1.1.4322
v2.0.50727
v3.0

NewsGator plugin not installed for HKEY_LOCAL_MACHINE
NewsGator plugin installed for HKEY_CURRENT_USER: 3

Plugins Installed:
HKEY_LOCAL_MACHINE
Adobe.Contribute.OfficePlugin
Microsoft.VbaAddinForOutlook.1
PDFMOutlook.PDFMOutlook
RSSPopper.Connect
HKEY_CURRENT_USER
GoogleDesktop.OfficeAddin
NewsGator.Connect

COM Registration:
HKEY_CLASSES_ROOT: {A9737CA0-19FB-49E6-9ED0-935FCB8C467F}
HKEY_CLASSES_ROOT: C:\Program Files\NewsGator\Inbox\NewsGatorInbox.dll
HKEY_CURRENT_USER:
HKEY_CURRENT_USER:

Loaded Type for {A9737CA0-19FB-49E6-9ED0-935FCB8C467F}
Loaded Type for NewsGator.Connect
Loaded NewsGator.Connect from 'C:\Program Files\NewsGator\Inbox\NewsGatorInbox.dll'

NewsGator Inbox 3.0 / Windows XP SP2 / Office 2003 - Won't start

zimmy6996 — Fri, 25 Apr 2008 10:03:32 GMT

I am running Windows XP SP2 with Office 2003. It connects to my Microsoft Exchange 2003 Server. I am trying to get NewsGator inbox running. When I install the 3.0 version, it simply won't start. You open Outlook, but it never appears. When I un-install, and reinstall 2.6.9, it will then lauch when outlook opens. of course, I can't run 2.6.9 cause it says I need a license.

So is there anyone else having this problem where the reader won't work? I read another thread where it said something about Gator is having a problem getting to hook the toolbar, but I can't make heads/tails of this. Please help!

Chris