InstantForum.NET v4.1.4Newsgator Forumshttp://forum.newsgator.com/info@newsgator.comSun, 20 Jul 2008 18:50:42 GMT20http://forum.newsgator.com/Topic39508-14-1.aspxI apologize for taking so much time to reply, and just wanted to let you know that we have read through this thread and we really are not sure what is causing this problem. Please let us know if 2.7 resolves the issue.Thu, 22 May 2008 10:47:14 GMTKeith Franklinhttp://forum.newsgator.com/Topic39508-14-1.aspxSigh. Two more feeds lost old flagged/unread items.<br><br>One of them showed 967 total items, 524 unread, 23 flagged. Oldest read items dated 10.5. Limit set to 1500 (Feed properties - Updating - Keep the last ____ items). The other feed 228 items, 88 unread, 4 flagged. Oldest read items dated 12.5. Limit set to 500. Both should have more unread and flagged items, going back to february. Newest items in Clippings folders for both feeds are dated 28.4. so the loss isn't as big but... this really shouldn't be happening.<br><br>Haven't run the Cleanup wizard since last posting. None of the feeds that have lost unread/flagged items have reached their limits (they've been set up really high in vain effort to minimize this).<br><br>Judging from the lack of replies no-one else has experienced anything similar. Oh well. We'll see how 2.7 handles things, just updated to it. Here's hoping...Thu, 15 May 2008 22:14:13 GMTOsmodiarhttp://forum.newsgator.com/Topic39508-14-1.aspxI've been using FeedDemon since it became free, and ran across an issue I thought earlier wa just a user error but in the recent days I can say with certainty that it's a bug, and a rather serious one at that.<br><br>Unread/flagged items disappear at some point.<br><br>I wish I could pinpoint this problem to any specific situation or action but cannot. Earlier it happened occasionally, way before I started using Cleanup wizard on a regular basis. Every now and then I'd just notice that for some reason the amount of unread items in a feed would be significantly smaller than it should be.<br><br>I go through all the feeds at least on a daily basis, mark everything read and mark everything interesting as unread again (it's faster than doing it the other way around - ctrl+m, mouseclick the interesting ones, move to next page) and flag the really interesting ones.<br><br>After starting to use Cleanup wizard, I upped the amount of recent items to 1000, 1500 or 2000 items depending on the activity of the feed. In Cleanup wizard the settings are All folders -> (X) Remove older than 60 days, (X) Keep only the most recent 200 items, (X) Don't delete unread items and (X) Don't remove flagged items. I run it once a week.<br><br>Generally, it seems to work as it should. However, I noticed that occasionally some of the unread items just disappeared despite the settings. What has happened recently though is somewhat more serious.<br><br>In 3 somewhat busy feeds so far, sometime after running Cleanup wizard at the end of last month, I lost about 150 items from one feed. I was ready to accept it as a user error again, until it happened to another feed. Yesterday, third feed exhibited the same thing. I verified it by checking out the said feeds' Clippings folders, where the items I had sent in existed as should. In all 3 feeds, all items before May 1st (1.05.2008) had gone. All 3 feeds contained unread/flagged items going back at least to March, one of them going back to February. Because of the number of items, not nearly all of them were sent to Clippings.<br><br>Just before posting, I ran despite the fear of losing more things the Cleanup wizard again. All feeds seem fine, old read unflagged items deleted as should, the number of unread items in each feed seemed to be ok, the feeds with older unread items untouched as should be.<br><br>I can't really trace this to anything I'm doing, can't see a clear pattern that would explain why it happens. It just does. The only workaround for it is sending each and every unread item to Clippings, but with 50 feeds, roughly 5000 items coming in each day of which several dozens being something to read...<br><br>Also, as a precautionary measure: I do read a few feeds in 'normal fashion' by marking all uninteresting items as read, to see if it's related. I had my own modified newspaper style in use (with alterations to other components to leave out features I have no interest in, such as comments) but switched back to original components and styles since this started some months ago. I've gone through all settings over and over. So please, no comments about checking my settings ;) I've had a hangup every now and then, and none of these item disappearances have happened at the same time. FeedDemon is on 24/7, restarted manually once a week or at reboots.<br><br>All in all, this is puzzling. It's as if for some reason FD just marks the whole feed read - a function I don't use and highly doubt triggering without noticing doing so... but even that doesn't explain why some threads now just lose all items regardless their status.<br><br>Sorry for being so longwinded, I'm just hoping to avoid all the usual questions and comments in advance :)Thu, 08 May 2008 18:26:18 GMTOsmodiar