Newsgator Forums / NewsGator Online Support and Requests / NewsGator Online / Error from the source of the feed / Latest Posts

RE: Error from the source of the feed

FrankB — Mon, 29 Jun 2009 14:50:34 GMT

Nightfly,

the feed provided is not formatted correctly and needs to be in order for us to retrieve their updated content. You can validate this for yourself (http://feedvalidator.org/check.cgi?url=) and have the publisher do the same so they know exactly what should be resolved so we can begin retrieving their updated content.

You may also ask the publisher if they have newsgator blacklisted, this would also prevent us from retrieving data from their servers.

-Frank B.

RE: Error from the source of the feed

nightfly — Sun, 28 Jun 2009 06:29:13 GMT

Hey Guys..

i found the same error as the thread starter for this feed http://appulo.us/appdb/rss/15/newvers/2/*/feed-html.xml

I've checked under my settings and it shows "Error from the source of the feed" although it rendered fine on other reader except newsgator.

Could you guys check it out?

thanks in advance

RE: Error from the source of the feed

emilio30 — Fri, 29 May 2009 09:39:34 GMT

Hiya,

Can you check out why when I add the following feed:

http://nikon.bungie.org/rss/rss2channel.xml

I get this invalid feed in my listing of My Feeds:

http://halo.ensemb1e.org/rss/rss2channel.xml

I checked the source and it is ok. I checked this on another news gator account and the same thing happens.

Thanks!

RE: Error from the source of the feed

FrankB — Fri, 08 May 2009 15:39:55 GMT

This has been resolved, we had cached the previous data, thus we were receiving a 304, our cache finally bled off and we've successfully retrieved new content.

Let us know is this reoccurs.

-Frank B.

RE: Error from the source of the feed

ecpzaeacbuo — Thu, 07 May 2009 22:56:25 GMT

The same problem is with the Sonatype blog feed http://feeds2.feedburner.com/sonatype
Appears 2 weeks ago. Could you fix this one as well?
Thanks

RE: Error from the source of the feed

wickedeliclingerie — Fri, 01 May 2009 10:16:38 GMT

Thanks for the help.

RE: Error from the source of the feed

FrankB — Wed, 29 Apr 2009 10:51:04 GMT

The problem was on our end. This has been resolved and we're no retrieving content for this site.

-Frank B.

RE: Error from the source of the feed

wickedeliclingerie — Wed, 29 Apr 2009 10:08:10 GMT

Thanks FrankB. Yes I am the webmaster.

RE: Error from the source of the feed

FrankB — Wed, 29 Apr 2009 10:00:55 GMT

I have submitted a ticket for our development team to investigate these feeds.

Sometimes we're blacklisted by the publisher of the site (I'm assuming you're the webmaster of this particular site, so maybe you can research your end). Also other readers will be coded differently, thus the reason why they can retrieve new content without error versus us and vice versa.

I will keep you inform of what we find.

Case# 161441

Frank B.

RE: Error from the source of the feed

wickedeliclingerie — Wed, 29 Apr 2009 09:14:52 GMT

The feed http://www.wicked-lingerie.co.uk/blog/?feed=rss2 also has the error - "Error from the source of the feed"

Again this one works fine in the readers detailed above.

Error from the source of the feed

wickedeliclingerie — Wed, 29 Apr 2009 09:08:59 GMT

Hi forum

I am trying to test the following feed - http://www.wicked-lingerie.co.uk/rss/latestproducts/rss.xml through NewsGator.

However, it is failing to find any items and I looked in settings and it says "Error from the source of the feed"

This is strange because the rss feed works fine in the likes of Google Reader, Safari, Sharpreader and Bloglines.

I also ran it through http://validator.w3.org/feed/ and it said the feed was valid.

I also put http://newsrss.bbc.co.uk/rss/newsonline_uk_edition/world/rss.xml through the same site and it said it was an invalid feed. A feed whick works fine with Newsgator.

Could you please tell me why my feed is not working in Newsgator?

I look forward to your response.

Nick Gibbens