Newsgator Forums / NewsGator Online / NewsGator Mobile HTML Reader / NewsGator Mobile doesn't show any items / Latest Posts

RE: NewsGator Mobile doesn't show any items

madoktor — Thu, 23 Jul 2009 08:09:03 GMT

Yes, thanks for the fix... now that I am reusing the mobile version - I really do appreciate how good it is...sorry Google reader does not compare!!

RE: NewsGator Mobile doesn't show any items

seb481 — Mon, 13 Jul 2009 18:30:44 GMT

Finally! It took a while but I'm glad NewsGator listened to its users. Thanks NG :)

RE: NewsGator Mobile doesn't show any items

FrankB — Mon, 13 Jul 2009 17:11:50 GMT

The Clipping feature is now functional using m.newsgator.com. Let me know if anyone encounters issues with this feature.

-Frank B.

RE: NewsGator Mobile doesn't show any items

seb481 — Thu, 09 Jul 2009 19:24:59 GMT

I cant believe how newsgator is avoiding the issue. I've noticed that the web based version is also having issues lately. It keeps showing me the same news items even though I delete them. Alright, time to switch to google reader.

RE: NewsGator Mobile doesn't show any items

madoktor — Tue, 07 Jul 2009 13:01:41 GMT

Anyone there from newsgator? All we need to know if this is going to be fixed or not..

RE: NewsGator Mobile doesn't show any items

madoktor — Sat, 04 Jul 2009 02:08:56 GMT

I think newsgator are missing something here... the online application does not requiring syncing, its more generic - hence a larger mobile market, and with HTML5, you can get offline storage too... If I was in their shoes I would concentrate on getting the web version top-notch... the iphone application is fine for now, but I don't think it will match the characteristics of the web app and in the future, with more different mobile devices, it will become less important...

anywhere thats my 2 cents on the issue...

RE: NewsGator Mobile doesn't show any items

seb481 — Fri, 03 Jul 2009 10:19:20 GMT

I think this is completely scandalous how NewsGator is NOT fixing the mobile web version issue. I know, I know, Newsgator is free and we shouldn't complain... BS!

NewsGator should understand that it's not the only company offering free RSS reader. Fixing the mobile web version would take a few hours and still it won't do it.

You know what? Screw this! I'm going to use Google reader from now on and I invite all of you to do the same

RE: NewsGator Mobile doesn't show any items

madoktor — Fri, 03 Jul 2009 05:38:47 GMT

Like other users, I have tried the iphone native app, and after using it for a week - I definitely want to restart using the mobile web version. The only reason I tried using the native app was because of the problems related to rss items all being set to read even if I've only read the first page of 20 items.

I checked today and the mobile html version is still broken (I use iphone v3.0 - I think the problem started at the same time as upgrade?) and the behaviour is the same i.e. although there are more than 20 items shown, after reading the first page, all items are marked as read - this is very frustrating.

Please - is there any chance that this will be fixed in the near future?

Thanks

RE: NewsGator Mobile doesn't show any items

physgrafer — Tue, 30 Jun 2009 14:22:29 GMT

I can now see and clear out my feeds, but when I clip it doesn't seem to sync to my Clippings on the server. I'm stuck using the app for now ... please advise and update.

RE: NewsGator Mobile doesn't show any items

seb481 — Mon, 29 Jun 2009 11:14:12 GMT

NetNewsWire for iPhone sucks! It takes me for clicks to do what I do in one click on m.newsgator.com....

RE: NewsGator Mobile doesn't show any items

FrankB — Mon, 29 Jun 2009 10:58:12 GMT

At this time we're encouraging all of our users to start taking advantage of the rich features included in NetNewsWire for the iPhone (http://www.newsgator.com/individuals/netnewswireiphone/default.aspx).

At this time you can still use m.newsgator.com, but our development/maintenance work will be addressed when resources are available because we are working hard to improve our other services which we feel will greatly increase overall user experience.

Please try using NetNewsWire for the iPhone (http://www.newsgator.com/individuals/netnewswireiphone/default.aspx) and provide feedback so we can increase it's usability.

-Frank B.

RE: NewsGator Mobile doesn't show any items

FrankB — Thu, 25 Jun 2009 09:52:19 GMT

I have opened a case to have the clipping issues resolved, at this time I cannot provide a time frame as to when our development team will have an opportunity to review and fix this bug. However, I will keep you informed as I receive information.

(Case #166117)

-Frank B.

RE: NewsGator Mobile doesn't show any items

seb481 — Wed, 24 Jun 2009 14:31:20 GMT

It's working again except the "add to clippings". When you click "add to clippings", it actually doesn't add the article..

RE: NewsGator Mobile doesn't show any items

seb481 — Tue, 23 Jun 2009 08:48:15 GMT

Sweet! I don't have to use this terrible NetNewsWire app on my iPhone.

RE: NewsGator Mobile doesn't show any items

ripnetuk — Tue, 23 Jun 2009 05:27:10 GMT

Hi,

all good here now again - thank you very much :)

george

RE: NewsGator Mobile doesn't show any items

treeplan — Tue, 23 Jun 2009 05:19:45 GMT

It looks like it's working again. Thanks!

A Question.
When I read items from NetNewsWire on my Mac,
The read status never is reflected on the Newsgator Mobile Site.
This has always been the case.
Items already Read on my Mac, are still showing up unread
on my iPhone (using the Mobile Web Newsgator).

What is wrong here?

RE: NewsGator Mobile doesn't show any items

treeplan — Tue, 23 Jun 2009 05:02:07 GMT

RE: NewsGator Mobile doesn't show any items

hylton — Mon, 22 Jun 2009 22:08:18 GMT

all is well tonight, i noticed it all started working earlier this afternoon w/ the exception of the 'mark as read' link...but that's now functioning also. thanks so much for the quick resolution.

chris

RE: NewsGator Mobile doesn't show any items

treeplan — Mon, 22 Jun 2009 16:15:14 GMT

Good to hear that Frank.
Thanks for posting.
Do you have an idea about when it will be done?
Days, weeks?

Thanks,
Norm

RE: NewsGator Mobile doesn't show any items

ripnetuk — Mon, 22 Jun 2009 10:16:46 GMT

Thats a relief... i thought you were gonna 'kill' the mobile version :) thank you :) george

RE: NewsGator Mobile doesn't show any items

FrankB — Mon, 22 Jun 2009 10:05:14 GMT

I apologize for the inconvenience.

Over the past few weeks we have been implementing some architectural changes which we are almost finished with; however, some of these changes have affected our mobile users and we're working to resolve these issue as soon as possible.

Again I apologize, but soon we will have this issue resolved.

-Frank B.

RE: NewsGator Mobile doesn't show any items

treeplan — Mon, 22 Jun 2009 05:35:56 GMT

If you go to the Mobile Site on your Desktop or Laptop Browser http://m.newsgator.com/ you can see that it is not adding new items since June 19. So it has nothing to do with the iPhone or Blackberry.

To Troubleshoot, I created a new account and started over from scratch. The problem is at the Newsgator site. I hope the good folks are watching. I also use this each and everyday for hours and hours, and would be truly lost without it's use.

RE: NewsGator Mobile doesn't show any items

treeplan — Mon, 22 Jun 2009 05:30:12 GMT

Newsgator Mobile stopped working for me on Fri, June 19.

I also prefer it to theNetNewsWire app. It doesn't appear to be a iPhone 3.0 issue however, because not only does it not work on my new 3G S, but also doesn't work on my older 3G with 2.2.1.

I was using it everyday to read hundreds of feeds, especially iPhone, and am now stuck with having to use my MacBook Pro with NetNewsWire. The NetNewsWire is working, but I hate using that. Way too much work,
and so slow to use. Pretty worthless unless you are reading only for 5 minutes. It's just the Mobile version that stopped working.

RE: NewsGator Mobile doesn't show any items

ripnetuk — Mon, 22 Jun 2009 04:01:37 GMT

Im also getting problems with m.newsgator.com (username - ripnetuk). The 'full' html page works, newsgator go works, but the basic HTML view (m.newsgator.com) has no items at all. This happens in all the 3 places I normally use it from, being links (linux console browser), firefox on windows and iris on Windows Mobile.

Id be very upset if its permanently broken - i spend a good proportion of my life on that site... i remember when the 'full' html site used to be fast and I used that, but since it became ajax'ed i much prefer the basic view...

I guess I could implement my own basic interface using the API if it has been desupported... but i hope that s not the case...

cheers
g

RE: NewsGator Mobile doesn't show any items

johns25 — Sun, 21 Jun 2009 20:26:42 GMT

I'm getting no new updates on iPhone 3 as well. Regular web interface works and so does netnewswire iPhone app

RE: NewsGator Mobile doesn't show any items

hylton — Sun, 21 Jun 2009 07:50:36 GMT

I've got the same problem. Doesn't seem to be device specific, I get this problem on my blackberry and from my PC browser pointed at m.newsgator.com. I've tried clearing history/cookies and logging back in, same problem. Something on newsgator's end maybe, dunno.

I ultimately downloaded NewsGator Go! for blackberry, but it doesn't work a well (IMO) as the basic HTML interface...

Hopefully they'll read this thread and check into it.

Chris

RE: NewsGator Mobile doesn't show any items

intoyourhead — Sun, 21 Jun 2009 02:06:34 GMT

Me too.

A few unread items still showed up until I eventually read them, but no new ones after the problem started.

RE: NewsGator Mobile doesn't show any items

seb481 — Sat, 20 Jun 2009 20:52:09 GMT

Good to see I'm not the only one. That's strange because it worked for a little bit. Anyways. I think NewsGator has to do a little tweak to have the web reader work on iPhone OS 3.0

RE: NewsGator Mobile doesn't show any items

sommerlund — Sat, 20 Jun 2009 20:40:27 GMT

Yup. Me too. I have an original iPhone. After upgrading to the 3.0 OS, it doesn't work anymore. I hope someone fixes this soon.

NewsGator Mobile doesn't show any items

seb481 — Sat, 20 Jun 2009 10:34:40 GMT

I've been using NewsGator mobile on my iPhone forever. I prefer it to the NetNewsWire app as I think it is much faster to load and requires less clicks to view the feeds. Anyways.

I just got my new iPhone 3G S and I added a bookmark to NewsGator mobile right away. It worked fine for a bit but since yesterday, it shows no feed at all on the mobile site. If I go to the web based NewsGator version (from my PC), I can see all my unread items. I tried rebooting the phone, logging out and in again but it still won't show any feed.

When I try NetNewsWire, it does work well.

Has anyone experienced this? Any solution?