Newsgator Forums / Extras / NewsGator Tools

Unable to sync using Desktop Sync

shail@live.com — Thu, 24 Apr 2008 15:47:40 GMT

I am using Vista Ultimate. I could Install NewsGator Desktop. However when I start application, it starts with wizard and second page, after I key in login information, it displays following message.

Could not connect to NewsGator Web Services: The underlying connection was closed: An unexpected error occurred on a receive.

I have allowed this application from firewall and even tried after disabling firewall. What could be wrong?

Toolbar does not appear in Firefox 2 or IE6 on XP

Ann R — Sun, 27 Apr 2008 11:17:45 GMT

Hi all,

I've run the installer several times, including:
- Closing all apps first
- Downloading a fresh .NET 2 framework and reinstalling
- Assorted reboots

The toolbar installer reports no problems, but nothing shows in FF2 or IE6--I looked for both new toolbars under the View menu and new icons in the customize toolbar dialog.

Don't suppose there's a FF extension that I can use instead?

Thanks,

Ann

Toolbar with Firefox 3 beta 3

eschalk — Mon, 18 Feb 2008 03:36:06 GMT

I’m using Firefox 3 beta 3. After installing your toolbar for Firefox I get the following error when opening a new tab.

JavaScript application
Type error: aURI is null.

Hope you can help me to prevent this.

Toolbar malfunction

pet319 — Thu, 10 Apr 2008 04:46:28 GMT

Hi - I'm running NewsGator Toolbar in IE7 on a XP system. The bar installs OK, but none of the buttons seem to work. When I try the search i get -> Unknown error "-1". The Clip button doesn't do anything when clicked, and the RSS ADD FEED button is greyed out. None of the menuitems in the drop-down do anything except the ABOUT-option which renders the following error: Unhandled exception has occurred in a component in your application. If you click Continue... etc.Please help? I use NewsGator online, the Outlook Inbox and FeedDemon with great success...

Toolbar with Firefox Portable

MovieGene — Sat, 05 Apr 2008 13:09:48 GMT

I'm running firefox portable off of a jumpdrive....

Has anyone had any success with installing the NewsGator toolbar with the portable version of
Firefox?

When starting Firefox, I'm receiving an error message, about files not found, however I do not know which files for the Toolbar need to go where.

Any thoughts would be appreciated.

Thanks,
Gene

Edit:
Here's the error message I am getting:

[quote]
LoadAutoDiscXml: [Exception... "Component returned failure code 0x80520012
(NS_ERROR_FILE_NOT_FOUND) [nsIFileInputStream.init]" nsresult: "0x80520012
(NS_ERROR_FILE_NOT_FOUND)" location: "JS frame::chrome://ngtoolbar/content/ngfeedfinder.jsdata: no]
:: LoadAutoDiscXml::line47
[/quote]

Defaults to Newsgator Online Instead of FeedDemon

CWBillow — Wed, 19 Mar 2008 18:12:44 GMT

If I find a feed, often if I click it a box will appear with various readers shown, and often FeedDemon isn't one of the choices. And if I choose Newsgator Online, that is what I get, not FeedDemon, of course.

Is there a way besides cut / paste to use FD as the default (which is how the toolbar is set up) and not have to do it parch-work?

Regards,
Chuck Billow

newsgator screensaver vista 64 help please!

ubergrrrl — Sun, 02 Mar 2008 10:18:22 GMT

Hi there-i cant seem to get the newsgator screensaver to work in Vista 64. Firstly it never showed up in the screen saver list,So i did a bit af research on the net,and moved the newsgator screensaver .scr file into my system32 folder which kinda worked-well it then showed up in the screensavers list anyhoo!

still wouldnt configure thou,so i copied over to the system32 folder the other files that were on my system for the screensaver proggy-this worked upto a point,it aloowed my to configure files,and pulled my feeds from newsgator online.But when i preview the Newsgator screensaver within the screensaver settings thingy on vista its juist got the orange ball bouncing around the screen but wont d/l the feeds as says its offline.

have checked the settings for the proxy and its been tried on the internet explorer settings and the no proxy settings-both have same result.

could someone please help me how to get this proggy working in vista 64 as im now completly confused!

thanks in advance-jennie

NewsGator Toolbar Update (1.5.3.233)

Nick Harris — Tue, 26 Feb 2008 18:56:15 GMT

No new features, but a slew of bug fixes. You can get it here:

[url=http://www.newsgator.com/download/toolbar/ngtoolbarsetup.exe]http://www.newsgator.com/download/toolbar/ngtoolbarsetup.exe[/url]

We've had one report that the FireFox toolbar is not compatible with FireFox 3.0 Beta 3. Since FireFox 3 is still in beta, it's not officially supported so it may not work. When FF 3.0 moves to a release candidate, we'll start fully testing with it to make sure everything is working correctly.

Toolbar & Inbox with Firefox

smparkes — Mon, 18 Feb 2008 14:53:17 GMT

Is it possible to subscribe to Inbox subscriptions with the toolbar? The install script and the configure options gray out everything except NGO.

tool bar

amourane — Fri, 01 Feb 2008 22:23:46 GMT

when i fisrt got newsgator it had a tool bar at the bottom that was like my ie tool bar i hit something to romove it now i want it back can anyone help me? i have uninstalled it to try and retrive it back but no luck please help

Set Default Subscriber and Mozilla FireFox

jjhill182 — Wed, 30 Jan 2008 18:12:27 GMT

I've used NG Toolbar for quite awhile now w/o this problem occurring, but recently everytime Mozilla FireFox launches I get the Set Default Subscriber dialog box (see attached) - no matter if I check the "Do not show this dialog again", it will show up. This also happens when Firefox tries to open another browser window. Has anyone else had this happen? - I think Firefox was updated to 2.0.0.11 when this started happening.

Microsot Bug? (Error 1327. Invalid Path)

drdruish — Fri, 25 Jan 2008 20:35:38 GMT

This may be beyond the scope of this forum, but I got such great help from Nick Harris with my last issue, I wanted to follow up regarding a different issue that cropped up when installing the toolbar. Here's a paste of my blog post regarding the topic in general...

*********************************************************

I’m still not sure if this is another Microsoft bug, or if it’s the fault of the developer who setup the installer. But first…

I’ve built installers before but overall am not very knowledgeable on the topic. I’m probably not using the correct terminology and I may have made other mistakes, but the core question here is sound. Back to to the question at hand…
[url=http://community.macrovision.com/archive/index.php?t-141989.html]
This forum post[/url]claims it is Microsoft’s fault or the developer’s fault. (I think)

[url=http://knowledge.macrovision.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=Q107033&sliceId=]There is official documentation[/url] from InstallShield regarding the problem.

My understanding of the problem is that the MSI (Microsoft Installer) engine (by default) verifies all the Personal paths in the registry, even if they’re not needed. For example, “My Music” and “My Pictures” are personal directories who’s existence would be verified but obviously aren’t needed. This turns into a real problem when you’re like me and have these non-essential directories re-located on an external or network drive. Basically, I can’t install or uninstall without my external drive plugged in.

What I don’t understand (based on those links and the several others I found using Google) is if the MSI engine will try and verify those paths regardless, or if it only does so by default and that it’s possible to only verify the necessary paths when configured properly?

Does anybody know if this is a bug, or if it’s the installer builder’s fault?

*********************************************************

SO. My question/suggestion is to remove unnecessary paths from the installer for the Toolbar, assuming that is even possible.

Thanks!

Drew

Vista + Toolbar = Make Default Prompt on Every Start

drdruish — Wed, 02 Jan 2008 01:40:20 GMT

I'm running Vista w/ UAC disabled, the latest Firefox, and the latest Toolbar. Every time I start Firefox I'm prompted by the toolbar by to be the default. I've tried every combination of yes and the check boxes, yet I'm still prompted the next time I start Firefox. What do I need to change to fix this? It certainly seems that another app is "stealing" the association without prompting me. (I also have Outlook and FeedDemon installed.)

Toolbar Feature request

Mad Dog — Wed, 23 Jan 2008 13:38:37 GMT

I just found the Newsgator Toolbar. Wish I'd known about it sooner! I've been using FeedDemon for a couple of years and have wanted this. One thing....

I wish it installed a "Customize Toolbar Icon" so I could add that to my toolbar and open or close the Newsgator Toolbar easily. It's just one more thing taking up too much real estate on my browser. As an example, RoboForm has an icon I can add to the toolbar so the Roboform Toolbar is normally closed but with one click it opens. I'd love that with this. Can I jury-rig it somehow?

Thanks!

Mad Dog

Problem with Browser Toolbar on Vista and IE7

charliebecker — Fri, 29 Jun 2007 01:11:48 GMT

When I click on "Subscribe" when an RSS feed is present on the page, I get the following error:

An unexpected error has occured.

Please contact support@newsgator.com

Could not find file 'C:\Users\Charlie\AppData\Roaming\NewsGator\NewsGatorSubscriber\www.msn.com.IE.html'.

Thanks!

Charlie

newsgator screensaver hang

headalien — Wed, 23 May 2007 15:42:19 GMT

Hi--

Running XP Pro XP2 dualcore p2.4gig, 2gig ram with all current updates

Screensaver usually works great but sometimes it will not go off even when mouse moved/ keyboard clicked etc.

Thank you.

--Mitch

NG Inbox and Screen Saver

mmcshane — Fri, 16 Mar 2007 15:28:28 GMT

I am running Windows XP SP2 with Microsoft 2007.
When I install the NG Inbox Screen Saver, I get an error dialog when I click on settings.
I’ve uninstalled the screen saver and re-installed with the same effect. Maybe I should uninstall NG Inbox as well?
Attached is the error message as well as the NG Inbox about screen.

[img]http://mjmcshane.com/images/Newsgator.JPG[/img]
Thanks!
Mike