InstantForum.NET v4.1.4Newsgator Forumshttp://forum.newsgator.com/info@newsgator.comWed, 07 Jan 2009 11:26:10 GMT20http://forum.newsgator.com/Topic41750-71-1.aspxIt was reported in [i]late[/i] july, and we've only just hit September. It's one month, not three :P<br><br>As Brent said last week the fix is in testing, so it will no doubt be in the next release.Mon, 01 Sep 2008 18:03:03 GMTSpyderhttp://forum.newsgator.com/Topic41750-71-1.aspxAnybody hear any news on this? It was first reported back in July and it's September now.</P><P>Are there any other alternatives? I suppose Byline with Google Reader is similar?Mon, 01 Sep 2008 01:36:25 GMTTwiceNightlyhttp://forum.newsgator.com/Topic41750-71-1.aspxI too am not receiving my clippings. My I request the following feature: [b]Add "Mark As Unread" to the list of options.[/b]<br><br>I'm a long time NetNewsWire user and I must admit I never grokked [i]Clippings[/i] before using it on the iPhone. My usage model for NNW was always to either mark a post as [i]unread[/i] or [i]flagged[/i]. This isn't to say adding [i]Mark as Unread[/i] and [i]Mark as Flagged[/i] to [i]Email Link[/i] and [i]Add to Clippings[/i] won't have the same issue as Clipping but maybe it's worth a try and would fit my usage model.Thu, 28 Aug 2008 16:48:53 GMTvoidhttp://forum.newsgator.com/Topic41750-71-1.aspxi deleted and reinstalled netnewswire on my iphone. clippings are synching now, so maybe the problem was local, on my end. thanks for the feedback!<br><br>--adamThu, 28 Aug 2008 16:10:13 GMTadambohannonhttp://forum.newsgator.com/Topic41750-71-1.aspxA fix is in testing right now with the beta-testing group.Thu, 28 Aug 2008 11:01:29 GMTBrent Simmonshttp://forum.newsgator.com/Topic41750-71-1.aspxIn that case it's just a coincidence, and mine stopped working too.</P><P>Shame, I really used the clippings a lot when they worked.Thu, 28 Aug 2008 03:11:57 GMTTwiceNightlyhttp://forum.newsgator.com/Topic41750-71-1.aspx[quote][b]TwiceNightly (8/28/2008)[/b][hr]<P>This may just be a coincidence? Has anyone else done something similar and had the clippings problem since then? [/quote]</P><P>I've had the problem numerous times now and haven't changed things on my pc each time. Some times probably not even using my pc in between it working and it stopping working.</P><P>In any case, your PC software won't have any effect as the syncing is between your phone and the server and doesn't do anything with your home/work PC. That's essentially just a client in the same way that your phone is and I suspect that the problem is that the clippings dont make it onto the server rather than then being on the server and not making it to your PC.Thu, 28 Aug 2008 02:59:39 GMTbrad_s_ukhttp://forum.newsgator.com/Topic41750-71-1.aspxMy clippings stopped working a few days ago too, however this might coincide with installing Feed Demon on another PC?</P><P>Here's how my setup is/was, hopefully you can get some info and a fix out of this......</P><P>Before (with clippings working) I was running NetNewsWire on my iPhone 3G and Feed Demon on my Windows PC at work. Clipping I made on the iPhone were syncing to FD fine</P><P>Then, about a week ago I decided that I wanted Feed Demon on my PC at home too, so I installed it there. Since then my clippings don't sync at all.</P><P>This may just be a coincidence? Has anyone else done something similar and had the clippings problem since then? Just thought it might be something to do with default clippings folder locations or something like that?</P><P>I did also notice that stuff I "mark as read" on my iPhone hasn't been working that great recently too btw.Thu, 28 Aug 2008 02:44:41 GMTTwiceNightlyhttp://forum.newsgator.com/Topic41750-71-1.aspxhi, folks --<br><br>this sounds somewhat related to this thread, so i'm posting it here. been using netnewswire on my iphone for nearly a month now. for the first time today and part of yesterday, my clippings aren't synching to my account when i login to newsgator on my desktop.<br><br>i've tried turning my iphone on and off a few times, tried hitting the refresh button on my iphone.<br><br>odd thing is that my iphone is updating new feeds that i add to my account on my desktop.<br><br>is something up? <br><br>thanks!<br><br>--adamWed, 27 Aug 2008 20:39:07 GMTadambohannonhttp://forum.newsgator.com/Topic41750-71-1.aspxCould you also consider something along the lines of one of the following to in effect provide some visual feedback and allow us to better detect when things have started to go wrong (so we know when to do the re-install which seems to fix it). It may also help us to track down the actions leading up to it breaking to better help you diagnose the reasons.</P><P>(1) Feedback from a sync of the number of successful clippings added to the server (could be total sent successfully, before and after count or event just the after count)</P><P>(2) Clippings visible on the iPhone and updated from the server following the sync or even after the subsequent sync. To allow us to check that this number increases as expected.</P><P>(3) Make it so that the "expose clippings as RSS feed" option updates in real time so that we could do another sync and check that the number of items in that feed increases. I tried to use this function for this purpose but there seems to be a delay in it updating so cannot be used for this.</P><P>(4) Cache the last x (say 25 or 50) clippings made on the iPhone and allow us to view these in some way so that even if we find that the syncing with the server has broken, we are still able to access the clippings we made on the iPhone and pull them up manually on the online client if necessary. This isn't really a solution but reduces the impact of the bug.</P><P>Thanks for a great product. I'm still determined to persist with NNW even despite this bug which is quite a pain at times. I realise that you need to re-create the bug before being able to fix it but in the interim if you could look at something along the lines of the above to workaround or minimise the problem then I'm sure many of us would be quite happy to live with that, leaving you to find a fix without any time pressure.</P><P>One final thing, are any logs of any sort kept on the server side for user activity? Just wondering whether one of us could let you know the next time things stop working and you could then investigate what is actually being sent by the Phone. Similarly, if there is anything on the phone itself that we could check to establish whether the clippings are still present on the phone or if they are just being lost.</P><P>ThanksWed, 27 Aug 2008 03:11:29 GMTbrad_s_ukhttp://forum.newsgator.com/Topic41750-71-1.aspxI don't know what the bug is -- since I still can't reproduce it. However, I do have something I could try: send clippings to the server one at a time rather than as a list. Will it do the trick? I hope so. (Otherwise, I'll think of something else to try.)Tue, 26 Aug 2008 10:29:48 GMTBrent Simmonshttp://forum.newsgator.com/Topic41750-71-1.aspx(Because I know how much Brent loves "me too" posts....)<br><br>Me too!! :-)<br><br>Clippings definitely worked when I first installed the app. This past weekend, I was happily surfing, marking all the most interesting feeds for further reading on my mac, and much to my dismay, when I got home, they weren't in my clippings folder. Serious workflow fail. :(<br><br>I guess I'll fall back to either "don't mark as read, and hope I notice it again on the desktop", or the "email myself interesting posts" workflow until this is fixed.<br><br>I haven't reinstalled the app, but I'm guessing I'll have similar experiences to others, seeing as it used to work for me, and has stopped at some point.<br><br>Would love to see an update on where this stands, or what more we can do to help!<br><br>Tue, 26 Aug 2008 07:00:33 GMTwkoffelhttp://forum.newsgator.com/Topic41750-71-1.aspxHad the same problem (see separate post) on iptouch. downloaded new app a couple of times did not help. deleted it again today (and rebooted the device) afterwards re-dld from the UK store. currently clipping seems to be working on- and off-line<br><br>fingers xdTue, 26 Aug 2008 00:15:23 GMTngunguhttp://forum.newsgator.com/Topic41750-71-1.aspxPlease, please I want my last two week clippings back, they're dead essential.<br>Will a delete and reinstall retrive them, or just making the function work for clippings made after the reinstall?Mon, 25 Aug 2008 15:24:36 GMTgalatroxhttp://forum.newsgator.com/Topic41750-71-1.aspxI'll add my voice to this. Clippings from iPhone aren't hitting any other clients (FeedDemon, or WWW version). I'm a developer, happy to help debug, although I don't have the iPhone SDK installed presently.Fri, 22 Aug 2008 15:26:28 GMTJRKhttp://forum.newsgator.com/Topic41750-71-1.aspxEchoing everyone else's comments. Clipping is broken in 1.0.8. Really maddening. I've taken to e-mailing articles to myself and then jumping back into NNW (which highlights also that it is annoying that you have to leave NNW to e-mail an article and you don't go right back into the app, like when e-mailing a photo from the Camera app, although perhaps that is due to an Apple dev limitation?).Wed, 20 Aug 2008 15:30:48 GMTHobdulhttp://forum.newsgator.com/Topic41750-71-1.aspxDamn,<br><br>Hoped the latest NNW update would resolve the clippings issue. It makes NNW almost unusable that i cannot trust it to actually send clipping to newsgator/NNW for Mac. I normally look at feeds on my iPhone and send the relevant ones that need more "investigation" on to my NNW on mac. <br><br>Upgrading to 1.0.8 just now did not resolve anything.<br><br><br>Thu, 14 Aug 2008 03:56:39 GMTLasse Christiansenhttp://forum.newsgator.com/Topic41750-71-1.aspxYes, same here.</P><P>Mine has now stopped working again. </P><P>It's a bit annoying because I've been busy since last week and only had time to check my feeds and add stuff to clippings but no time to go and read them online. When I've finally come to reading them, they're not there and I can't even remember half of what I clipped.</P><P>To aid with the resolution of this problem, my usage pattern hasn't really changed in terms of the sort of connections I am using (sometimes WiFi, sometimes 3G or Edge, sometimes no connection present whilst on the train). Seemingly, at some point last week, it just stopped working...</P><P>My solution for now might have to be to re-install from the App Store every couple of days (not ideal, but may be ok as a temporary measure).</P><P>If it's still proving difficult to reproduce this then maybe in the interim it could be considered to put some visual indication of the number of clippings present following a sync (either as a number on the main screen or just as feedback from the sync). That way, we could at least detect when the clipping sync has stopped working and only lose that sessions clippings. Maybe including the clippings folder on the iPhone would also give us this (assuming it's updated immediately following a sync) as we could see the number of items in there grow.Wed, 13 Aug 2008 03:39:15 GMTbrad_s_ukhttp://forum.newsgator.com/Topic41750-71-1.aspxThe problem returns.<br><br>When deleting and reinstalling the app it will work for a period of time and then suddenly stop again.<br><br><br>Tue, 12 Aug 2008 13:40:07 GMTLasse Christiansenhttp://forum.newsgator.com/Topic41750-71-1.aspxIm getting the same, and hopefully this info will help troubleshoot, as without clippings, its kind of useless for me personally, and i have already lost i dont want to think how many clippings i though were been saved.<br><br>For me it is when i read offline on my ipod, the clippings dont seem to be cached. Looking today, it looks like the last clipping made gets sent to newsgator, but thats it, once the ipod is reconnected to a wifi network. (this has happened i see a couple of times for me now, where i can see one of the clippings i made in a reading session present, but none of the others)<br><br>the clipping in newsgator is also making it to NWW for me<br><br>hope it can be fixed!!Tue, 12 Aug 2008 05:21:39 GMTpatrickstoddarthttp://forum.newsgator.com/Topic41750-71-1.aspxA delete/redownload cured the problem temporarily, but it has returned. I tried the test doing a clipping on the iPhone and watching for it to appear in NewsGator Online. Neither clipping made it to NGO, either with or without the Refresh All. This is using a WiFi connection on an original iPhone (16 GB). Articles other than clippings are correctly being synced, as far as I can tell.Wed, 06 Aug 2008 18:02:46 GMTRichard Austinhttp://forum.newsgator.com/Topic41750-71-1.aspxWe've heard a few reports like this. I haven't been able to reproduce it yet, but I'm working on it.Tue, 05 Aug 2008 20:17:44 GMTBrent Simmonshttp://forum.newsgator.com/Topic41750-71-1.aspxI just fixed 50% of the problem for myself by reinstalling NNW (delete, re-download from App Store). <br><br>1) tested the clippings by running NNW desktop and iPhone simultaneously and adding clippings on iPhone, no clippings appeared on desktop (over Edge)<br>2) deleted NNW from iPhone, re-downloaded from App Store, synchronized feeds<br>3) re-tested by running NNW desktop and iPhone simultaneously and adding clippings on iPhone - clippings appear almost immediately to desktop both over WIFI and Edge<br><br>This is just a hunch but I suspect App Store isn't upgrading the applications correctly. I had gone to 1.0.7 by updating the app using App Store's update feature, rather than deleting and reinstalling.<br><br>The scenario that still doesn't work that I would like to see happen is:<br><br>1) put phone to Airplane mode<br>2) open NNW, create a clipping<br>3) put phone back online<br>4) open NNW -> clippings should sync, but don't<br>Tue, 05 Aug 2008 04:41:35 GMTsulkahttp://forum.newsgator.com/Topic41750-71-1.aspxWi-Fi, non Wi-Fi. Made no difference.<br><br>But also tried deleting the app directly on the phone and downloaded it again from the app store.<br><br>Now clippings are working !<br><br>Wed, 30 Jul 2008 12:40:19 GMTLasse Christiansenhttp://forum.newsgator.com/Topic41750-71-1.aspxI've had the same problem aswell.</P><P>If it offers any clues as to the cause, I managed to resolve mine (at least for the time being) by deleting the app and re-installing it from the App Store. It's now working okWed, 30 Jul 2008 07:39:55 GMTbrad_s_ukhttp://forum.newsgator.com/Topic41750-71-1.aspxI think this is about offline usage.<br><br>Like I only use wifi, to surf through on my old iphone, so I check my feeds while I am on train, as well as add clippings.<br><br>But when I come to home and connect my iphone with home wifi, and refresh NetNewsWire. I expect it to add all clippings into the online account, which I added, when I was checking feeds in the train without internet, but it doesn't do that.<br><br>This is a request. Please developers, apply this thing in your next release.<br><br>Sorry for my English.Tue, 29 Jul 2008 22:00:00 GMTjdesai18http://forum.newsgator.com/Topic41750-71-1.aspxIt's not broken for everybody -- which makes it harder to debug. (It works for me, and I can't reproduce the problem.)<br><br>Do you find a difference using WiFi vs. Edge, or using a different WiFi network?Tue, 29 Jul 2008 17:04:48 GMTBrent Simmonshttp://forum.newsgator.com/Topic41750-71-1.aspxI am experiencing the same problem on my new 16GB iPhone with the shipping firmware version. If there is anything I can do to help solve this problem, let me know.Tue, 29 Jul 2008 15:03:25 GMTMark Kaplanhttp://forum.newsgator.com/Topic41750-71-1.aspxRebooted the iPhone. Just to be absolutely sure that everything would work as "expected".<br><br>Opened my newsgator account. 4 clippings in there. Same as my Netnewswire for Mac client tells me.<br><br>Started the client on the iPhone and downloaded all feeds. Have exactly the same amount of unreads so syncing should work. Created a clipping on the iPhone. Pressed Sync on the iPhone ..<br><br>Waited ... Waited ... Waited ... Waited 2 minutes. Nothing registered in the Newsgator online account. Still 4 clippings.<br><br>Same for the Mac client !<br><br><br>Tue, 29 Jul 2008 13:32:14 GMTLasse Christiansenhttp://forum.newsgator.com/Topic41750-71-1.aspxClippings *Should* sync straight away - at least they do on Desktop NNW - so can you do a few quick experiments for me:<br><br>1) Sit at your computer with your iPhone<br>2) On the iPhone Clip a post, wait 60 secs, then check NewsGator Online (not NNW) to see if the clipping made it across.<br>3) If they didn't, Go back to the iPhone, clip another post, wait 60 secs, then do a Refresh All on the iPhone, and check NGO again.<br><br>The idea here is to make sure that the clippings get to NewsGator Online. There's 2 possible points of failure - Either the posts are failing to get to NGO, or they are failing when going from NGO to Desktop NNW... This will help figure out which is the problem.<br><br>Tue, 29 Jul 2008 08:43:26 GMTJonathon McDougallhttp://forum.newsgator.com/Topic41750-71-1.aspxI'm seeing the same behavior--clippings do not make it to the Mac NNW.Mon, 28 Jul 2008 22:08:33 GMTRichard Austinhttp://forum.newsgator.com/Topic41750-71-1.aspxThanks for the report! It sounds like a bug to me. I'll check it out.Mon, 28 Jul 2008 12:38:27 GMTBrent Simmonshttp://forum.newsgator.com/Topic41750-71-1.aspxDownloaded the newest version of the NetNetsWire Client for my iPhone. The problem is that when i "add to clippings" nothing appears in the MAC or Web clients ?<br><br>This worked in the old version ?<br><br>Any hints ? Or have someone else seen the same problem ?<br><br><br>Mon, 28 Jul 2008 09:59:18 GMTLasse Christiansen