Newsgator Forums / NewsGator Mobile Clients / NetNewsWire for iPhone / Feeds disappearing from the iPhone / Latest Posts

RE: Feeds disappearing from the iPhone

Brent Simmons — Tue, 14 Oct 2008 16:24:56 GMT

It's on the list, yes.

RE: Feeds disappearing from the iPhone

christothes — Tue, 14 Oct 2008 14:06:09 GMT

[quote][b]Brent Simmons (10/14/2008)[/b][hr]Correct -- if a feed doesn't have current items, it won't be displayed at all until it does. (Current items is defined by settings for saving read and unread items -- see the Settings application.)[/quote]

Brent, it doesn't sound so far like you've acknowledged the issue that initially started this thread (and that I am also experiencing) as a bug. Are you guys investigating?

RE: Feeds disappearing from the iPhone

Brent Simmons — Tue, 14 Oct 2008 13:13:47 GMT

Correct -- if a feed doesn't have current items, it won't be displayed at all until it does. (Current items is defined by settings for saving read and unread items -- see the Settings application.)

RE: Feeds disappearing from the iPhone

mdotbb — Sun, 12 Oct 2008 15:23:19 GMT

I'm all sorted out now; so I have no testing to report.

RE: Feeds disappearing from the iPhone

marsht1 — Sun, 12 Oct 2008 07:36:19 GMT

I've been having the same trouble since.

sequence of events:

1. Downloaded netnewswire onto my iphone. read and reviewed the default feeds that come with the install for about a week. No problems.

2. Rgistered on newsgator yesterday. Added new feeds, deleted default feeds. logged off.

3. opened nnw on the iphone. all my feeds disappeared.

4. deleted and reinstalled nnw last night feeds came back. I had several hundred unread messages to go through. I reviewed 1.

5. synced this morning. all my feeds are gone.

6. Deleted and reinstalled this morning. feeds are back.

7. Read 1 feed, selected 'view in safari',

8. Opened nnw. feeds are gone.

RE: Feeds disappearing from the iPhone

christothes — Thu, 09 Oct 2008 20:28:40 GMT

[quote][b]phillip_koebbe (10/9/2008)[/b][hr]My experience suggests that when there are no unread items in a feed (or read items in the "don't delete read items for x days" window), the feed is not listed on the iPhone. I don't know if this is a bug or feature, by my preference would be to have it configurable. I want to see all of my feeds all of the time, regardless of the number of unread items.

Peace.[/quote]

Just to be clear, the issue you are describing is totally unrelated to the issue being reported on this thread.

RE: Feeds disappearing from the iPhone

phillip_koebbe — Thu, 09 Oct 2008 17:50:15 GMT

My experience suggests that when there are no unread items in a feed (or read items in the "don't delete read items for x days" window), the feed is not listed on the iPhone. I don't know if this is a bug or feature, by my preference would be to have it configurable. I want to see all of my feeds all of the time, regardless of the number of unread items.

Peace.

RE: Feeds disappearing from the iPhone

cherrycola — Wed, 08 Oct 2008 13:51:38 GMT

has anyone managed to work out why this is happening?

by the way I have tried reinstalling and although it does appear that the lost feeds are back (for how long i don't know...) the feed titles are lost, which is a bit weird...

RE: Feeds disappearing from the iPhone

christothes — Wed, 08 Oct 2008 12:31:46 GMT

[quote][b]Brent Simmons (10/8/2008)[/b][hr]How old are those unread items? That is, how long ago were they published?[/quote]

The unread items are ~~not~~ fairly recent. But even if they were very old, I would expect the client to represent the same state as the web interface.

[quote][b]Brent Simmons (10/8/2008)[/b][hr]Also, does it make any difference if you uninstall then re-install the app?[/quote]

Haven't tried this. Do you reccomend it?

edit

RE: Feeds disappearing from the iPhone

mdotbb — Wed, 08 Oct 2008 12:13:31 GMT

Not sure if this is related, but today NNW on the iPhone is not showing ANY feeds. I haven't used the app since last Friday; so it may be related to this issue reported already. It's like the sync server the iPhone app uses is down. FeedDemon and NNW on my Mac are both working fine. This is on a freshly restored iPhone with NNW freshly downloaded.

RE: Feeds disappearing from the iPhone

Brent Simmons — Wed, 08 Oct 2008 11:44:03 GMT

How old are those unread items? That is, how long ago were they published?

Also, does it make any difference if you uninstall then re-install the app?

RE: Feeds disappearing from the iPhone

christothes — Tue, 07 Oct 2008 09:59:13 GMT

No, this is definitely a bug.. I have been using NewsGator Go for years on WM, and now a few months on iPhone. This behavior only started occurring after the last update. It makes total sense that this is a bug since the previous update addressed the opposite problem, which was that read feed items would never disappear.

As previous posters have pointed out, the web interface reports (correctly) that there are unread items in the feeds, but the iPhone client is not displaying them.

Example scenario:

The icon in the home screen reports 20 unread. I open NetNewsWire and look at the feed list, which correctly shows 20 unread items, then go back to the home screen. Then I open NetNewsWire again and half of my feeds are gone, as if they were all read. The website remains correct though.

Even if I had read the items that disappeared, they should remain for the 2 hours I have configured.

Please fix this bug, which makes the client unusable.

RE: Feeds disappearing from the iPhone

Brent Simmons — Thu, 02 Oct 2008 15:37:05 GMT

Those feeds will appear on the iPhone once they have some unread items.

RE: Feeds disappearing from the iPhone

Darthy — Thu, 02 Oct 2008 13:21:28 GMT

I have a similar problem.

I installed the application and at first I could see all my 17 feeds. But after a refresh I only see 5 of them anymore on my iphone. However when I look at them online I can still see all 17.

I checked in "edit locations" here online for iphone but everything there is checked (all 17 feeds)

Something that I noticed though: When I click refresh and it says "downloading [feedname]" it does mention the feeds that aren't being displayed, so he downloads them but I just can't see them ...

Any idea how to fix this ?

Thanks ! :)

RE: Feeds disappearing from the iPhone

Spyder — Mon, 29 Sep 2008 18:32:44 GMT

Check your NNW settings in the settings app - It sounds like you have "keep unread items" set low (although the lowest option is 4 days...)

Feeds disappearing from the iPhone

Hector_M — Mon, 29 Sep 2008 09:47:28 GMT

I've been using NetNewsWire on the iPhone for about 10 days. Until yesterday everything seemed fine -- excellent, really! A fabulous, truly useful product. But yesterday, about half my feeds disappeared from the iPhone, even though they are still visible and working when viewed through FeedDemon on my WinXP desktop. I deleted NetNewsWire from the iPhone and re-installed it this morning, which fixed the problem for about 10 minutes. For a short time, all feeds returned to the iPhone. Now half the feeds have disappeared again. For example, I have four RSS feeds from New Scientist magazine. Only one of them shows up on the iPhone now -- but a few days ago, all four were visible (and working) on the iPhone. All four are still visible (and working) when viewed through FeedDemon. Ideas, anyone?