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 Posted 11/14/2006 5:44:11 PM |
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FeedDemon abruptly stopped being able to connect to my internet connection, for no apparent good reason. Interestingly, the new NewsGator screensaver never worked for me at all, and it appears the problem is common to them both. Also, the latest version of Maxthon 2.0 won't connect.
Strangely, IE7 works fine, as does Firefox and Opera. Also, NewsGator Go! is able to connect to the internet via ActiveSync and synchronize my NewsGator feeds.
Anyone else see something like this? I can only assume it has something to do with .Net or IE 7, but I have no idea what might have changed. I reinstalled .net 2.0, but it didn't help. Any thoughts would be hugely appreciated! I'm going through FeedDemon withdrawl!!!
Jason Clarke
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| Posted 11/15/2006 8:02:01 AM |
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| This is unlikely the problem since IE7 works fine for you, but check your Internet Options and make sure that you're not working offline.
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| Posted 11/15/2006 9:27:14 AM |
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NewsGator
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Last Login: 11/19/2009 9:03:40 AM
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Hey Jason...
That's pretty interesting that FeedDemon and some other apps have quit working now as well. I know the screen saver, and I'm pretty sure FeedDemon both use IEs' connection settings to connect to the internet.
In IE, go to Tools > Internet Options, then on the Connections tab click the LAN Settings button. Check to make sure everything in there looks ok.
One problem that I've had in the past is when I've been using Fiddler (an HTTP Proxy Debugging tool). It registers as your computers proxy and changes those IE settings. It crashed overnight on me once, so when I tried connecting to the net in the morning, I couldn't get anywhere. Changing my IE settings back to Automatically Detect Settings fixed my issue.
Nick Harris
NewsGator Technologies
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| Posted 11/18/2006 10:29:08 AM |
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Hi Nick - unfortunately my proxy settings are completely blank, which is what they're supposed to be. The thing that's killing me is that IE itself is working. Here's a weird one - Maxthon 1 works, but Maxthon 2 doesn't. Of course Firefox and Opera work fine. So strange.
Jason Clarke
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| Posted 11/19/2006 2:58:54 PM |
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A quick suggestion.
Try disabling (temporarily) your firewall, alternatively, if you are familiar enough with your firewall, check its logs or rules. Internet access being blocked in only a few programs is often a result of a firewall.
Don't forget to turn your firewall back on after testing.
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| Posted 11/19/2006 9:15:37 PM |
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Hi L1Wulf, thanks for the tip. I have tried disabling my firewall, unfortunately to no avail. It seems like an issue with embedded IE, or at least software that uses features of embedded IE, but I'm not a developer so I can't really delve into it deeply enough to understand what's going on... :-/
Jason Clarke
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| Posted 11/19/2006 9:24:24 PM |
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NewsGator
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Hey Jason -
Have you tried changing FD's proxy settings to "No Proxy"?
Nick Harris
NewsGator Technologies
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| Posted 11/19/2006 10:46:56 PM |
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Hi Nick, it had been set to Auto Detect, so I changed it to No Proxy, but it didn't appear to help. Thanks for continually following up - I know these weird one customer issues are frustrating. I wish I knew what changed on my system to cause this problem to occur! It's driving me batty.
Jason Clarke
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| Posted 11/20/2006 9:20:53 AM |
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NewsGator
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Hey Jason -
I talked to Nick B about this and he suggested trying FD's connection tester to see what that shows (Tools | Options | Connection | Test Connection).
Nick Harris
NewsGator Technologies
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| Posted 11/20/2006 10:49:04 AM |
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Hi Nick,
The internet connection tester says HTTP status 0, and the error that comes up in red text says:
FeedDemon was unable to connect to the Internet.
If you have an active connection, then this probably means that your firewall is blocking FeedDemon, so please verify that your firewall permits FeedDemon to connect.
If you're connecting through a proxy server, make sure that FeedDemon's proxy settings are configured correctly.
Everything keeps pointing to something being wrong with my firewall. The only thing I can think of is that I uninstalled (ie. stopped using) ZoneAlarm a little while back. FeedDemon kept working fine after that, until I tried installing a new version. Is there any chance this is related? Otherwise, I'm inside both a corporate and home network, so I don't actually need to run a software firewall - so lately I've been going without while I try to figure out this problem. And my proxy settings are turned off both in IE (the system's Internet settings) and in FD.
Jason Clarke
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