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 Posted 11/20/2006 10:54:34 AM |
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Are you saying that you do have ZoneAlarm installed at the moment?
If so, try looking for any references to FeedDemon/FeedStation and IE in it's configuration and remove them to try and retrain it.
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| Posted 11/20/2006 10:57:07 AM |
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One thing I would do is open up the "firewall exceptions" or "allowed applications" or whatever your firewall calls the setting where you specify what executables to allow internet access (regardless of whether you have the firewall turned on or not! You may have to turn it on temporarily if it is off to access them) and first delete all FeedDemon (and other apps you're having problems with) references, then re-add FeedDemon (and any other other affected apps) and see what happens.
critter42
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Note: I am not employed by NewsGator Technologies in any capacity
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| Posted 11/20/2006 10:57:30 AM |
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No, I'm saying that I completely removed ZoneAlarm about three weeks ago. :-/
Jason Clarke
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| Posted 11/20/2006 10:58:26 AM |
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The only firewall that is installed on my system right now is the built-in one that comes with XP. FeedDemon is explicitly named in the exceptions list, and currently I have it (the firewall, not the exception list) disabled.
Jason Clarke
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| Posted 11/20/2006 10:59:22 AM |
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Thanks Critter - I just gave that a try, but no dice.
Jason Clarke
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| Posted 11/20/2006 11:02:19 AM |
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sigh, again you beat me to the punch, saying the same thing in fewer words, Jack 
"Brevity is the soul of wit"
- Polonius, Hamlet
So now we know who's wittier
critter42
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Note: I am not employed by NewsGator Technologies in any capacity
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| Posted 11/20/2006 11:04:07 AM |
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OK, the next thing I would try is to add the actual embedded IE to the exceptions list (is it wininet.dll Jack/Nick?) - I realize that if regular IE is working, this shouldn't matter, but I'm dropping 10 and punting at this point
critter42
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Note: I am not employed by NewsGator Technologies in any capacity
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| Posted 11/20/2006 11:19:38 AM |
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| Hi Jason, Based on everything you've said, it certainly sounds like a firewall is blocking FeedDemon. In fact, firewalls are - by far - the biggest reason for connectivity problems with desktop software in general. You mentioned that you're inside a "corporate and home network." Is it possible that your corporate network uses a fiirewall that's blocking FeedDemon?
Nick Bradbury
Nick's Blog
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| Posted 11/20/2006 11:32:16 AM |
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Hi Nick - it's extremely unlikely. FeedDemon stopped working on my laptop both at home and at work at exactly the same time. We use different routers by different companies, so there's no chance an update occurred that caused this issue. Strangely, I have no trouble with port 80 traffic, as Firefox, Opera and even IE7 proper all work perfectly fine. It's just a certain subset of applications that appear to rely on IE's connectivity that are not working - FeedDemon, the NewsGator screensaver, Google Desktop (I just tried the latest version and it won't connect), Google Earth, Maxthon 2 (Maxthon 1 works)...
The fact that Maxthon 1 works drives me crazy; I'd assume as an IE-based browser that it would suffer the same problem as the others, but apparently not.
Jason Clarke
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| Posted 11/20/2006 11:33:58 AM |
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I should also mention that I installed NewsGator Inbox into Outlook, and it works fine. There must be a difference between how it connects to the internet vs. how FeedDemon and the NewsGator screensaver connect... I wonder if there's a clue there?
Jason Clarke
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