Windows Mobile 6 : Software never starts

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Windows Mobile 6 : Software never starts Expand / Collapse
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Posted 5/6/2007 11:57:21 AM
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Oh dear, and here was I all excited. I took delivery of a nice shiny new HTC Vox (well, the Orange E650 version).

The software installed. I put in my username and password. And, err, nothing. And now when I click on the icon, nada again. No process, nothing.
Post #27197
Posted 5/6/2007 1:47:37 PM
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You're getting a step further than I am.  I've upgraded to WM6 on my T-Mobile Dash, and when I start the program, I immediately get an error to 'please check your credentials and ensure you have a network connection'.  Can't 'ok' out of it, or close it with the task manager.  My network connection is active, have tried via WiFi and Edge...
Post #27198
Posted 5/7/2007 7:42:16 AM
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Interestingly when I tried to uninstall it there was a complaint it was running
Post #27211
Posted 5/7/2007 10:18:27 AM
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When you go to the Task Manager do you see the process running? If you do, one of the actions that you can take is to "Go to" the application. I realize this is a clunky way to get there. I will keep looking for other ideas and will speak with the developer for other possible resolutions.

Keith Franklin
Post #27219
Posted 5/7/2007 3:03:33 PM
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One other question; Do you both have the Smartphone build? The PocketPC version will not work on your phone.

Keith Franklin
Post #27242
Posted 5/8/2007 9:51:16 AM
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The Smartphone version is what I requested when the download link was sent to me.  If it were the wrong version, wouldn't the installation error out?
Post #27262
Posted 5/8/2007 9:52:35 AM
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The program won't exit once it's running, ending it with the task manager has no effect.  The device has to be rebooted.

Keith Franklin (5/7/2007)
When you go to the Task Manager do you see the process running? If you do, one of the actions that you can take is to "Go to" the application. I realize this is a clunky way to get there. I will keep looking for other ideas and will speak with the developer for other possible resolutions.
Post #27263
Posted 5/9/2007 7:21:55 AM
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Keith Franklin (5/7/2007)
When you go to the Task Manager do you see the process running? If you do, one of the actions that you can take is to "Go to" the application. I realize this is a clunky way to get there. I will keep looking for other ideas and will speak with the developer for other possible resolutions.


Nothing in Task Manager. But then of course you can hide from that
Post #27307
Posted 5/9/2007 7:22:35 AM
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Keith Franklin (5/7/2007)
One other question; Do you both have the Smartphone build? The PocketPC version will not work on your phone.


Yes
Post #27309