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 Posted 5/31/2007 7:56:35 PM |
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Forum Member
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| Ive just installed FeedDemon 2.5 over my existing FeedDemon 2.0 copy. I use a NGES. The program found my server, accepted my credentials and showed me my folders. But on the first sync it marked everything as READ. Looking on my NGES webpage the feeds/articles are unread. I tried a Resync but FeedDemon 2.5 will show only the feeds, not the articles. I reinstalled FeedDemo 2.0 and all works fine. Any ideas?
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| Posted 5/31/2007 10:36:03 PM |
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There's not much experience with FD + NGES here in the forums. Though the support guys will be around with an answer soon, I'm sure, I'd recommend emailing support directly at support@newsgator.com with this one.
Guaranteed response to your question in 30 minutes or less, or the answer is free!
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| Posted 6/1/2007 12:36:50 AM |
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Yep - NGES (for obvious reasons) is one of the few non-Apple NewsGator products I haven't had a chance to beat up 
critter42
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Note: I am not employed by NewsGator Technologies in any capacity
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| Posted 6/1/2007 3:23:39 AM |
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| FWIW I upgraded from 2.1 to 2.5 without a problem. When using NGES, I find sometimes on first run you need to hit the "resync now" button in the synchronisation options in FD. Thereafter it generally works fine.
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| Posted 6/1/2007 4:23:24 AM |
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| Thank you all for your replies so far... David, I've hit the Resync Now button a few times, and even rebooted a couple of times.
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| Posted 6/1/2007 3:10:16 PM |
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| Strange thing is... A new folder in the News Bins synchronise to the server, but no articles are shown. So it's obvious the connection to NGES is working. Worth noting I am running NGES 1.4 - but I wouldn't think this matters because I didn't see any requirements for NGES 2.0 in the release.
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| Posted 6/3/2007 5:45:59 PM |
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| Hey guys... I've contacted the NewsGator support, but don't they look in these forums?
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| Posted 6/3/2007 9:08:13 PM |
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Yes, they do - daily. I just suggested emailing them directly since there wasn't a lot of NGES familiarity here.
Guaranteed response to your question in 30 minutes or less, or the answer is free!
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| Posted 6/4/2007 7:35:05 AM |
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NewsGator
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| Sorry that we didn’t respond to this earlier. One of our Enterprise support guy’s will be responding to you momentarily via your current open NGES case 1592.
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| Posted 6/6/2007 5:30:32 PM |
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| Thank you guys... This is an update: I've got the contact from the NGES support. I've installed the NGES 2.0, which seems to be a requirement to use FeedDemon 2.5. NGES 2.0 is working fine, but we found some problems with FeedDemon 2.5, which I've reported. Cheers
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