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NewsGator
Group: Administrators
Last Login: Yesterday @ 11:04:43 AM
Posts: 2,262,
Visits: 54,116
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| This is just getting weird! Is there any chance that someone else could have your username/password and be using the account at another lcoation? We've seen this happen when people sell computers etc and leave the software on it. Even if you don't think that is the case, can you try changing your password in NewsGator Online, and also NNW and see if that helps at all.
Jonathon McDougall
NewsGator Support
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Forum Member
Group: Forum Members
Last Login: 9/14/2007 1:30:55 PM
Posts: 8,
Visits: 21
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I'm sure no one is using my info, but I went ahead and changed it. It doesn't seem to make any difference. After I changed my password, I used the "start over" feature in NNW and set it to overwrite NGO. It didn't do anything. NNW has 357 unread, and NGO has 6,652.
Right now both NNW and NGO seem to be acting independently of each other. They occasionally talk, but just to screw each other up.
I'm turning off syncing for now. It's the only way NNW stays even remotely accurate on my feeds.
Any other suggestions?
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NewsGator
Group: Administrators
Last Login: Yesterday @ 11:04:43 AM
Posts: 2,262,
Visits: 54,116
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| That's certainly understandable - I'm working witht he dev at the moment to try and figure out what the problem is - we haven't seen anything quite like that before. I'm also working to try and get a better explaination of how sync works in the program. When NewsGator sync is turned off, NNW downloads posts directly from the source feed. However, when NG sync is on, thing function a little differently. A number of people are under the impression that NNW downloads the posts and then tells NewsGator what it has - but it doesn't actually work like that. With NewsGator Sync, the NewsGator servers download everything from all the source feeds, then NNW gets the information from NewsGator. In this fashion, Refresh and Sync are the same thing (unlike .Mac or FTP) - and also NewsGator is always the master list. As you read something in NNW, it then tells NG that it has been read. Because NG is the one downloading the posts (not NNW) saying "Replace feeds on NewsGator" replaces the Feeds, not the Posts - and might be why read counts are still out - Though I have to Admit they are a LONG way out - Because NNW can't tell NG to mark something read that it doesn't know about. Here's a suggestion for when you are feeling like syncing again: - Wait till you get to a point where you have pretty much everything read in NNW
- Log into NewsGator Online are mark everything as read
- Now turn sync back on
For now, I'll continue working with the dev to try and find why it hasn't been keeping in sync to start with.
Jonathon McDougall
NewsGator Support
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NewsGator
Group: Administrators
Last Login: Yesterday @ 11:04:43 AM
Posts: 2,262,
Visits: 54,116
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NNW 3.1b9 has some great sync improvements that may help you out here! It also has a connection tester (Window > Connection Tester) that will help us diagnose where the problem is occurring.
Jonathon McDougall
NewsGator Support
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