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Forum Member
Group: Forum Members
Last Login: 4/28/2008 9:36:59 AM
Posts: 5,
Visits: 5
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Hello,
Apologies in advance if this has been covered I searched on the error string but it didn't return anything, so I'm hoping this is a unique (but fixable!) problem.
Recently decided to d/l Newsgator Inbox, had to install NET 2.0 but other than that it installed like a charm, until I've come to run my first synchronise on the feeds I'd selected and it returned this message:
Exception in RetriveNews:
Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Intercrop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-00000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
I might have overtype on some of those 0s mind you.
I'm running this on Microsoft Outlook 2002 SP3 (where does the time go) on a VAIO laptop with XP Home SP2.
I would really appreciate any help anyone could give so that I can join in with the wonderful world of RSS, finally.
Best wishes,
Dr_Whom.
Thanks in advance for your help!
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NewsGator
Group: Administrators
Last Login: 2 days ago @ 8:32:53 AM
Posts: 589,
Visits: 836
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Errors like this usually occur when the underlying files Outlook uses have gotten corrupt.
Try running "Detect and Repair" in Outlook.
Nick Harris
NewsGator Technologies
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Forum Member
Group: Forum Members
Last Login: 4/28/2008 9:36:59 AM
Posts: 5,
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Heh, and if someone had been stupid enough to lose their Office XP disk. Heh, heh, heh.
Thanks in advance for your help!
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Forum Member
Group: Forum Members
Last Login: 4/28/2008 9:36:59 AM
Posts: 5,
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Hi there,
Finally found my XP disk (put your disks somewhere safe, people...) and ran detect and repair which seemed to do the square root of nothing. Whenever I try and update my subscriptions I'm still getting the same message (see first post).
Does anyone out there speak MS code who might be able to help?
Many thanks in advance.
Dr_Whom
Thanks in advance for your help!
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Forum Member
Group: Forum Members
Last Login: 4/28/2008 9:36:59 AM
Posts: 5,
Visits: 5
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Thought a scan might be quicker than writing out the whole error message. Again if anyone has any info or thoughts then I'd be very grateful to hear them.
Many thanks,
Dr_Whom
Thanks in advance for your help!
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Forum Member
Group: Forum Members
Last Login: 4/29/2008 4:41:31 PM
Posts: 4,
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I have a similar, although different, problem.
When I try to update all subscriptions (or resynchronise), I get a error panel:
Exception in RetrieveNews:
Response is not well-formed XML.
at NewsGatorInbox.NewsProcessor.ExamineConnectionError(Exception ex)
at NewsGatorInbox.NewsProcessor.RetrieveNews()
with an OK button - clicking OK does not cause my subscriptions to be updated.
I have tried rebooting and checking my Outlook OST file and checking my NewsGatorInput.pst (all no effect). When I check my NewsGatorInbox connection (which uses Outlook proxy settings), the check succeeds.
I'm using Windows XP SP2 running Outlook 2007 SP1 with NewsGator Inbox version 3.0 build 526.
Thanks
David
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Forum Member
Group: Forum Members
Last Login: 4/28/2008 9:36:59 AM
Posts: 5,
Visits: 5
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Hi Dave,
I'd love to help but I eventually bypassed the problem by joining Newsgator Online and waiting until I can spend some money updating my software, although it doesn't seem you're having much more luck in Outlook 2007. Maybe we should both buy Vista...
Bonne chance,
Dr_Whom.
Thanks in advance for your help!
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NewsGator
Group: Administrators
Last Login: 2 days ago @ 8:32:53 AM
Posts: 589,
Visits: 836
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@David -
Are you synchronizing with NewsGator Online? My guess of what's happening is that you have a Proxy server that's returning an HTML webpage with Inbox is trying to connect to services.newsgator.com.
In NewsGator Inbox > Options, go to the Connection tab and try running the connection tester to make sure Inbox can make a proper connection.
Nick Harris
NewsGator Technologies
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Forum Member
Group: Forum Members
Last Login: 4/29/2008 4:41:31 PM
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I'm not deliberately trying to do so, but I suspect I am (i.e., when I try to resynchronise).
The connection test passes but it didn't always in the past (i.e. when I first set-up NewsGatorInbox).
I am using NewGatorInbox for newsgroups and these were working before this problem arose at the beginning of this week. I have not made any (known) changes to my setup, but I don't have control over our proxy.
My set-up is relatively new and I have had downloads of various feeds from the first installation but I don't think I have had any updates, except when I did a resynchronise in an attempt to update my RSS feeds.
Thanks
David
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