Can't re-install or un-install newsgator inbox 3.0

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Can't re-install or un-install newsgator inbox 3.0 Expand / Collapse
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Posted 4/6/2008 12:05:24 PM
Forum Member

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Group: Forum Members
Last Login: 4/9/2008 10:03:11 PM
Posts: 2, Visits: 5
My newsgator inbox 3.0 installation didn't finish successfully and now I can't re-install or uninstall it.

When trying to re-install I receive the error "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor".

When trying to uninstall "Start->Control Panel -> Add or Remove Programs -> NewsGator Inbox 3.0 -> Remove" I receive the same error message.

Can you provide any suggestions ?
Post #38463
Posted 4/7/2008 9:21:53 AM
NewsGator

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Group: Administrators
Last Login: 2 days ago @ 2:51:55 PM
Posts: 599, Visits: 853
You can try this tool: http://support.microsoft.com/kb/290301

It will clean out all the registry entries MSI uses to track installed programs and should allow you to try a fresh install after.


Nick Harris
NewsGator Technologies
Post #38491
Posted 4/9/2008 10:11:42 PM
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Group: Forum Members
Last Login: 4/9/2008 10:03:11 PM
Posts: 2, Visits: 5
Nick,

Great. Thanks a lot. It works again.
Post #38601
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