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Forum Member
Group: Forum Members
Last Login: 5/5/2008 6:09:52 PM
Posts: 2,
Visits: 8
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| My company uses Jive Forums for some internal communication. I've tried several news feed aggregators so far and I like what I see with Inbox, but it is the one product that isn't working for me. I use 'Add Subscriptions' > 'Advanced Options' > 'I'll enter the address of the website or feed.' I put in the address http://<<hostname>>/jive3/rss/rssmessages.jspa?forumID=2838 . Then I click the 'Preview' button. It takes a bit, but I get what looks like a good result. I close the preview, leave the 'Verify this feed before subscribing.' checkbox checked, then hit 'Next'. I add the feed to my '-- My News' folder and hit next. I then hit 'Finish' to leave the wizard. The 'Updating Subscriptions' dialog appears, but then I get an Inbox Alert. The error is: Retrieval for subscription "Forums: Message List - ADE Issues" failed with the following error: The remote server returned an error: (400) Bad Request. The informational Alert is: Your subscription to "Forums: Message List - ADE Issues" no longer exists for this location in NewsGator Online and has been removed. I've used various RSS plug-ins for Firefox, and Snarfer without a problem for this same RSS feed. I've put the RSS URL into a browser and I get similar input to what I get when I did the preview above. Any ideas on what might be going wrong? <Edit>I forgot to mention that Inbox is working fine pulling in a "Yahoo! News - Oddly Enough" feed.</Edit> -Dirk
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NewsGator
Group: Administrators
Last Login: Today @ 6:21:54 PM
Posts: 544,
Visits: 983
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Off the top of my head, do you know if the feed uses cookies to authenticate? That would explain why the preview is working (it uses IE so it has access to the cookie cache) while downloading does not.
Nick Harris
NewsGator Technologies
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Forum Member
Group: Forum Members
Last Login: 5/5/2008 6:09:52 PM
Posts: 2,
Visits: 8
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| To the best of my knowledge it doesn't use cookies for authentication. Reading the docs on Jive it seems to pass authentication credentials in the URL. (Not a great approach from a security PoV) Also I can reach the RSS Feed whether I'm logged in or using the default guest account. Is there some way to confirm with certainty? I deleted all the cookies from the server in Firefox and the only cookie that popped back in was a JSESSIONID and a jive.vid cookie. The Snarfer application and the Sage add-on to Firefox didn't have any issues, but I don't know if that helps you or not. Regards, Dirk
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NewsGator
Group: Administrators
Last Login: Today @ 6:21:54 PM
Posts: 544,
Visits: 983
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I've confirmed this as a bug and am working on a fix. I'll get a test build up probably in a few hours that should resolve this.
Nick Harris
NewsGator Technologies
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NewsGator
Group: Administrators
Last Login: Today @ 6:21:54 PM
Posts: 544,
Visits: 983
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