Unable to delete folder

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Posted 5/13/2008 3:46:24 AM
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Last Login: 7/23/2008 1:12:52 AM
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After playing around with subfolders in NetNewsWire and FeedDemon (and creating a real mess) I've gone back to folders at a top level only, since then I have had one folder that can not be removed.

I've tried deleting it in both FeedDemon and NetNewsWire but after each sync the folder reappears, I've tried deleting it through the web interface, I can select the folder using the tick box, hit delete but when the page refreshes the folder is still there. I've also renamed it a couple of times and tried to delete it afterwards, the renames sync up without issue throughout the clients but delete simply does not work.

Any idea how I can get rid of this folder?

Post #39587
Posted 5/13/2008 8:47:51 AM
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Last Login: 6/19/2008 12:21:17 PM
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We see this happen from time to time. Fortunately it has been a while. Our Platform team will have to delete that troublesome folder for you. Please send an email to support@newsgator.com and reference this thread. Please also include your username and password and the name of the folder to be deleted.

Keith Franklin
Post #39589
Posted 9/2/2008 11:12:38 AM
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Last Login: Today @ 11:30:41 AM
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Sorry for the huge lapse in time to address this issue, but the problem has been resolved.
Post #42696
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