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Forum Member
Group: Forum Members
Last Login: 6/11/2008 10:50:02 AM
Posts: 31,
Visits: 65
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| I'm a loyal Newsgator/Feed Demon user, happily paid when it was a paid service, and would continue to do so now. I maintain a blog focusing on Microsoft and Windows Live, am currently subscribed to about 650 feeds. Of those, I just found out, over 150 are msdn feeds, which haven't updated in NewsGator since May 23. These are organized in many different folders, along with a number of non-msdn feeds. In hearing that un-synchronizing these feeds would allow me to update them in Feed Demon, I thought "ok no problem, I'll just unsynchronize Feed Demon from NG Online, and run them independently". That works from the Feed Demon side, but I was surprised to log in to NewsGator tonite to find that I was subscribed to 0 feeds. Re-synchronizing with Feed Demon restored my feeds (although now all my customizations for My Locations are wiped out), so I didn't "lose" anything. I do know some people at Microsoft, and according to one source "MSDN didn't change anything". Of course that is not rock solid information, but with all the changes I see here at NewsGator, I have to say my guess is the problem is on this end. So my questions are: 1. What is the status of MSDN feeds? What has Microsoft said? When can we expect to get back to pre-May 23 functionality? 2. Can I run NewsGator Online and Feed Demon independently? Why does "un-synchronizing" feeds on Feed Demon remove them from NewsGator? (just thought about removing my log in info from Feed Demon and trying again, will that work?) thanks, kip
Kip Kniskern
www.LiveSide.net
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Forum Deity
Group: Forum Members
Last Login: 6/19/2008 12:21:17 PM
Posts: 1,095,
Visits: 1,551
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We are actively trying to reach the appropriate support team within Microsoft to resolve this issue. They have us completely blocked at the moment. We apologize for any inconvenience.
Temporary solution: You can place all MSDN feeds in a single folder and unsync that folder by right-clicking the folder name and selecting its properties. Uncheck the box that says "Synchronize this folder with NewsGator."
Unsyncing these feeds causes FeedDemon to bypass the NewsGator servers and get updates directly from the source.
(Internal Case 137722)
Keith Franklin
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Forum Deity
Group: Forum Members
Last Login: 6/19/2008 12:21:17 PM
Posts: 1,095,
Visits: 1,551
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We have opened a support ticket with MSDN. Early indications are that this is not a problem specific to NewsGator, but a much larger issue which began in the final week of May.
We apologize for any inconvenience.
Keith Franklin
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Forum Deity
Group: Forum Members
Last Login: 6/19/2008 12:21:17 PM
Posts: 1,095,
Visits: 1,551
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We made contact with someone from within Microsoft over the weekend. He actually found the forum threads and contacted us. We gave him our IP ranges Monday morning, and he said he would get them to the right people. We are just waiting now for them to unblock us.
I wish I could give you more information, but that is all I know at this point.
Keith Franklin
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Forum Deity
Group: Forum Members
Last Login: 6/19/2008 12:21:17 PM
Posts: 1,095,
Visits: 1,551
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Our servers were unblocked by MSDN overnight. Everything appears to be up to date now. Please let me know if any of you see anything out of the ordinary.
Since the outage stretched over a period of about two weeks, it is possible that some items posted just after the outage began may no longer be hosted at the source. If this is the case, our servers will not receive these missing posts.
However, if you are using one of our desktop readers and you had unsynchronized these MSDN feeds during the outage, these missing posts were most likely picked up by the reader itself and exist in the reader's cache. In this scenario you wouldn't have missed any posts.
We apologize for this inconvenience and appreciate your patience while this situation was being resolved.
Keith Franklin
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Forum Member
Group: Forum Members
Last Login: 6/16/2008 5:15:12 AM
Posts: 4,
Visits: 11
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I still get "Authentication failed" on these blogs:
http://blogs.msdn.com/boduff/rss.xml
http://blogs.msdn.com/velocity/rss.xml
http://blogs.msdn.com/nav_developer/rss.xml
I have lots of other msdn-blogs that seems to work now though.
*UPDATE* I pinged the blogs and now they seem to work also! Sorry about that
/Johannes
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