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Forum Member
Group: Forum Members
Last Login: 1/12/2009 6:29:26 PM
Posts: 2,
Visits: 3
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| I had an older widget I had been using on some of my pages displaying headlines in a ticker. Today I went in to add new feeds to this old template and because the ticker is no longer an available template is simply changed over to a new format and I cannot get it back. Anyone to get the ticker widget back? Is there a way to request the ticker widget is brought back?
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NewsGator
Group: Administrators
Last Login: 11/16/2009 12:00:17 PM
Posts: 37,
Visits: 122
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We had to retire the news ticker because it was problematic and some users were experiencing issues with it. Unfortunately this caused your widget to automatically update to a newer version of that template, which doesn't have the same functionality as expected. Our apologies if this caused problems on your side but that template just wasn't working for a lot of folks.
The news ticker widget code is found here: http://developer.newsgator.com/wiki/index.php?title=Rotating_Newsbar
If you have a paid Editor's Desk account you can edit your template manually and put this code in. If not, please contact sales@newsgator.com for more information.
Jenny Blumberg
Media & Consumer Products Support
NewsGator Technologies, Inc.
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Forum Member
Group: Forum Members
Last Login: 1/12/2009 6:29:26 PM
Posts: 2,
Visits: 3
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Thank you very much for your response. I do not currently have a paid account but will look into it because I find your widgets extremely useful on my site. Thanks 
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