I bought TSPro 3.5.0.10...

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I bought TSPro 3.5.0.10... Expand / Collapse
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Posted 1/22/2009 5:55:34 AM
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Last Login: 1/22/2009 7:42:22 AM
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I've just purchased TSPro 3.5.0.10, but now that I have a valid serial number there doesn't appear to be a place in the GUI to input it [smacks forehead],

I looked under the Help menu and nada.

I uninstalled TS, found a place on Newsgator to "upgrade" - here I entered my serial number - and promptly downloaded the so-caled upgrade which turned out to be v 3.5.0.9 (one release before the actual trial version, see above).

And now I see a new TopStyle is on the way - version 4 - which will require a further $30 to obtain when it becomes available later this year.

I feel I made the wrong decision. I was about to purchase HomeSite but chose TS instead. Crap.

Have I wasted nearly $80 on this or what? I have 20 days left to enjoy a program that won't allow me to enter and register as a bona-fida legit user [smacks forehead again]

Any help from this forum will be appreciated. Until then I remain miffed and disgruntled with Newsgator; if they can't support products then remove the option to purchase it from the site.


Cheers,

:-)

DamBuster
Post #45595
Posted 1/22/2009 7:39:16 AM


NewsGator

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Last Login: Today @ 8:29:11 PM
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As you've discovered, there are separate installers for the trial and registered versions of TopStyle (ie: you can't unlock the trial version with a serial number). 

If you purchased TopStyle, you should have been provided a link from which to download the registered version.  If you've lost that link, you can request a new download by visiting:

http://www.newsgator.com/download/secureDownload.aspx

Best,

Nick Bradbury
Nick's Blog

Post #45598
Posted 1/22/2009 7:50:10 AM
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Thanks, Nick.

Apologies for the somewhat attitudinal post of before. When I installed 3.5.0.9 in the same folder as the trial - overwriting it completely - voila, a registered version of Topstyle Pro was there before me.

Glad that's sorted...ta again.

What happened to release 3.5.0.10, or was that just the trial version?


Cheers,

:-)

DamBuster
Post #45599
Posted 1/22/2009 10:39:17 AM


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Last Login: Today @ 8:29:11 PM
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Glad you're up and running now!  Yes, v3.5.0.10 is the trial version - the registered version is v3.5.0.9 (I know, it's confusing - using different version numbers wasn't one of my best ideas ).

Nick Bradbury
Nick's Blog
Post #45603
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