Toolbar option to install for Firefox greyed out

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Toolbar option to install for Firefox greyed out Expand / Collapse
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Posted 2/3/2009 5:53:40 PM
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Everything looks fine until the install asks what to install it to. Only IE checkbox works. What's up?
Post #45843
Posted 2/3/2009 10:06:25 PM


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Any chance you're using a portable version of FF? I don't believe that would work.


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Post #45847
Posted 2/3/2009 10:40:25 PM
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This was a problem for me on my new 64 bit system. Run through the install with IE. When you're done, go to c:\program files\Newsgator\NGSubscriber and run the .xpi file in that directory. That should get Firefox loaded as well.

(pretty sure that's the exact directory but yours may differ)


Nick Harris
NewsGator Technologies
Post #45848
Posted 2/4/2009 8:46:30 AM
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Yes, I'm on Vista 64. I forgot to mention that I'm also getting an error early in the install. "This path is not of a legal form." tiny dialog box with just an OK and no title. After clicking OK, it goes though the install. I just checked IE and there is no toolbar installed.

I just tried turning off UAC. Same prob.
Post #45856
Posted 2/4/2009 2:52:21 PM
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Grab this: http://support.newsgator.com/individual/tools/Test%20Builds/ngtoolbar.xpi

And see if that works.


Nick Harris
NewsGator Technologies
Post #45870
Posted 2/4/2009 5:11:21 PM
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Thanks Nick, but what do I do with that file?
Post #45873
Posted 2/4/2009 9:44:35 PM
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Oh sorry... open it in FireFox. XPI is the file type of FireFox extensions.

Nick Harris
NewsGator Technologies
Post #45875
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