Unable to read contents of Email feed

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Posted 6/29/2009 10:37:29 AM
Forum Member

Forum Member

Group: Forum Members
Last Login: 6/30/2009 12:12:38 PM
Posts: 15, Visits: 17
I am seeing that I have new posts in my Email feed, but each time I click to load them, I get the old "There are no new posts to display for this selection." message. Any ideas on either what's not working or what settings I need to change?
Post #49544
Posted 6/29/2009 11:41:17 AM
NewsGator

NewsGator

Group: Administrators
Last Login: 10/22/2009 4:37:22 PM
Posts: 357, Visits: 933
And are the counts right when reviewing the feeds from your NGOL account? Provide your username, so I can look into this issue. What email app are you using to receive and read your feeds?

-Frank B.




Frank B.
NewsGator
Post #49550
Posted 6/29/2009 11:45:00 AM
Forum Member

Forum Member

Group: Forum Members
Last Login: 6/30/2009 12:12:38 PM
Posts: 15, Visits: 17
FrankB (6/29/2009)
And are the counts right when reviewing the feeds from your NGOL account? Provide your username, so I can look into this issue. What email app are you using to receive and read your feeds?

-Frank B.


I'm getting this error using the website, though I'm not seeing the messages in NNW either.

NG account name is the same as my forum account.
Post #49551
Posted 6/29/2009 2:17:38 PM
NewsGator

NewsGator

Group: Administrators
Last Login: 10/22/2009 4:37:22 PM
Posts: 357, Visits: 933
We're looking into this. I'm also experiencing the same behavior.

I will keep you all posted as I receive additional details.

(Case# 166465 )

-Frank B.




Frank B.
NewsGator
Post #49558
Posted 6/29/2009 2:41:47 PM
NewsGator

NewsGator

Group: Administrators
Last Login: 10/22/2009 4:37:22 PM
Posts: 357, Visits: 933
Give it a try now and let me know if you have other feeds acting the same manner.

-Frank B.




Frank B.
NewsGator
Post #49559
Posted 6/30/2009 6:54:51 AM
Forum Member

Forum Member

Group: Forum Members
Last Login: 6/30/2009 12:12:38 PM
Posts: 15, Visits: 17
Yep, that resolved it. Thanks Frank!
Post #49575
Posted 6/30/2009 11:27:35 AM
Forum Member

Forum Member

Group: Forum Members
Last Login: 6/30/2009 12:12:38 PM
Posts: 15, Visits: 17
Frank - issue is back again.
Post #49583
Posted 6/30/2009 11:54:05 AM
NewsGator

NewsGator

Group: Administrators
Last Login: 10/22/2009 4:37:22 PM
Posts: 357, Visits: 933
At this time I've handed this over to our development team so they can investigate and resolve the problem. You may be affected by this behavior for a bit, but I will keep you updated on the progress.

-Frank B.




Frank B.
NewsGator
Post #49584
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