Unread count mismatch

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Posted 8/5/2009 10:18:54 PM
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Last Login: 9/22/2009 6:36:24 AM
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Catching up on all my subscriptions so I can migrate with 0 unread, using newsgator online, the folders in the left pane show "My Clippings (9)" and "My Feeds (5)", but when I try to view those items I get "There are no new posts to display for this selection." and "To display posts for a particular feed or folder, select the feed or folder from the list on the left. Click Manage Feeds to add RSS feeds to your Web Reader." (respectively). NetNewsWire on my iPhone says "No unread news items", and on my mac says "0 unread". For the last few days this has been the state after reading all displayed new posts (in NGOL; I only installed NNW to compare unead). My username is Polyergic.
Post #50730
Posted 8/6/2009 10:05:38 AM
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Last Login: 10/22/2009 4:37:22 PM
Posts: 357, Visits: 933
Let me have your username, I have an idea of what is causing this problem.



Frank B.
NewsGator
Post #50762
Posted 8/7/2009 12:07:00 AM
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Last Login: 9/22/2009 6:36:24 AM
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My username is Polyergic.
Post #50802
Posted 8/20/2009 9:06:13 PM
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Last Login: 9/22/2009 6:36:24 AM
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I guess you need something more than my username? I've switched to Google Reader now, but if there is anything I missed it would be nice to know.
Post #51243
Posted 8/21/2009 12:30:14 AM


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Last Login: 8/27/2009 11:30:41 PM
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I'm having this same issue, My Clippings shows (11) but when I click on it, no posts. I tried exporting the clippings to Google Reader and that also says there are no unread items.

My Newsgator username is LyndaN.

Lynda
--
Gonna miss the online reader.
Post #51245
Posted 8/21/2009 12:15:21 PM
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Last Login: 10/22/2009 4:37:22 PM
Posts: 357, Visits: 933
LyndaN & Polyergic,

We're looking into this matter and hopefully will have it resolved before the weekend.

Thanks for your patience.




Frank B.
NewsGator
Post #51268
Posted 8/24/2009 2:06:52 PM
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Last Login: 10/22/2009 4:37:22 PM
Posts: 357, Visits: 933
LyndaN,

This has been resolved for you, your clippings can now be reviewed.




Frank B.
NewsGator
Post #51408
Posted 8/27/2009 11:33:57 PM


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Last Login: 8/27/2009 11:30:41 PM
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Got 'em, thanks!

And thanks to the Newsgator team for all the good reading over the years. I'll miss you.

Lynda
Post #51590
Posted 8/29/2009 11:33:10 PM
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Last Login: 9/22/2009 6:36:24 AM
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Almost there; the clippings now show 0 unread, but My Feeds still indicates 2 unread without showing any in the reading pane.
Post #51707
Posted 9/4/2009 12:23:03 AM
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Last Login: 11/3/2009 3:59:20 PM
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I had this problem a few days ago. I solved it by deleting the feed on both FD and Google Reader, then add it back later and resync it.
Post #51987
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