NewsGator throwing away paying customers

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NewsGator throwing away paying customers Expand / Collapse
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Posted 8/18/2009 10:23:43 AM
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I used to pay for your service and then you made it available for free. I was more than willing to pay since nobody had the trifecta: mobile, desktop, and web. For some reason you thought it was in your best interest to make the service free and now you are canceling the free service with the excuse that you can now only support paying customers.

Uh... I was a paying customer. You decided you didn't want my money which I was more than happy to provide. Heck I probably would have paid $100 per year or more for the service.

I primarily use the mobile app on my Blackberry. My secondary client is FeedDemon. The web is really only relevant as feed storage and syncing to multiple clients.

While FeedDemon Google Reader integration might work out it is secondary to the mobile client and therefore not a solution for me. As suggested I tried FreeRange Reader, which has Google integration and is now free, for some reason, and seems to only have a one way sync with Google Reader and the FreeRange support takes very long to respond to email or forum posts. Either they have big clients to support and don't really care about free customers or they are too small to provide support at all.

Since the announcement I have searched for another solution and cannot find one which means only one thing. There is a market for the trifecta. So I guess thank you? Now I can throw together some Restlets on Google App Engine, create a Blackberry client and an Eclipse RCP client and start selling the service, not providing it for free.

In the end, I am temporarily switching to Google Reader but I will not be using FeedDemon and I will not be using anything from FreeRange.

You know there are people who are willing to pay for a useful service and not willing to use a free ad-laden service. Frankly I am really sick of this trend of free ad-laden services. I want to pay for my service without ads.
Post #51106
Posted 8/18/2009 5:15:58 PM


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yep, it's that simple - throw some crap together, put a name on it and let the cash roll in.

Good luck.

By the way, it has been stated already that there will be a paid, ad-free version of the desktop clients (NNW and FD).

critter42

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Note: I am not employed by NewsGator Technologies in any capacity

Post #51133
Posted 8/19/2009 3:45:36 PM
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I wouldn't throw crap together and I never said it was simple or that money would be rolling in. Simple fact is that I was paying and now you are saying goodbye. I am a developer so I have the means and ability to implement the service myself. This situation just gave me a good enough reason to do it.

I am currently checking out Google Feed Server as a possible starting point.

To me, the FD paid client is worth nothing without the mobile client and the web service. And by ad-free do you mean NewsGator won't display ads in FD and Google will not inject ads?
Post #51191
Posted 8/19/2009 4:39:43 PM


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By Ad-free I mean the ads in FD.  I've never seen any ads in the feeds themselves that weren't added by the feed publisher.

critter42

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Note: I am not employed by NewsGator Technologies in any capacity
Post #51195
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